Catalog Efficiency Coordinator

Downtown Music Publishing; New York, Nashville (NY, TN); On-site; USD 37,000 - 44,000; Full time

Job summary

Songtrust seeks a Catalog Efficiency Coordinator to ensure client catalogs move accurately through publishing systems and workflows. You will identify bottlenecks, resolve metadata or system issues, and collaborate across teams to maintain transparency and accuracy throughout catalog processes.

The role emphasizes monitoring catalogs, following up on LOD completions, and coordinating with Product and Engineering to fix malfunctions and data inconsistencies while providing actionable insights to

Qualifications

• 1–3 years of experience in music publishing operations, metadata management, or music data analysis.
• Strong analytical and problem‑solving skills with high attention to detail.
• Familiarity with metadata standards (ISWC, ISRC, IPI) and CWR delivery processes.
• Excellent communication and collaboration skills.
• Proficiency in Excel, data tracking tools, and workflow management platforms.
• Ability to manage multiple catalog and data review workflows simultaneously in a fast‑paced environment.

Responsibilities

• Monitor and review new and existing Users, Songwriters, and Songs to identify where catalogs may be stalled between systems.
• Identify and follow up on clients failing the Letter of Direction (LOD) process to ensure completion of songwriter information.
• Collaborate with Product and Engineering to report and help resolve recurring system malfunctions, automation errors, or data inconsistencies.
• Review weekly Music Maestro automation errors and coordinate with internal teams to resolve failed song processing.
• Analyze terminated accounts where works remain active to ensure proper catalog cleanup and reconciliation.
• Conduct periodic reviews to identify and address duplicate works, claims, and client records across systems.
• Monitor and investigate RMP ETL errors, ensuring songs successfully process for delivery.
• Review RMP catalog for songs failing to reach the CWR process, documenting issues and recommending improvements.
• Provide regular insights on catalog flow and partner with teams to enhance metadata accuracy and system efficiency.

Skills

Analytical skills

Problem solving

Communication

Collaboration

Excel

Data tracking tools

Workflow management

Multitasking

Tools

Excel

Job description

The Catalog Efficiency Coordinator ensures client catalogs move accurately and efficiently through Songtrust’s publishing systems. This role identifies catalog bottlenecks, resolves
metadata or system issues, and collaborates across teams to maintain transparency and accuracy throughout Songtrust’s catalog workflows.

Key Responsibilities

• Monitor and review new and existing Users, Songwriters, and Songs to identify where catalogs may be stalled between systems.
• Identify and follow up on clients failing the Letter of Direction (LOD) process to ensure completion of songwriter information.
• Collaborate with Product and Engineering to report and help resolve recurring system malfunctions, automation errors, or data inconsistencies.
• Review weekly Music Maestro automation errors and coordinate with internal teams to resolve failed song processing.
• Analyze terminated accounts where works remain active to ensure proper catalog cleanup and reconciliation.
• Conduct periodic reviews to identify and address duplicate works, claims, and client records across systems.
• Monitor and investigate RMP ETL errors, ensuring songs successfully process for delivery.
• Review RMP catalog for songs failing to reach the CWR process, documenting issues and recommending improvements.
• Provide regular insights on catalog flow and partner with teams to enhance metadata accuracy and system efficiency.

Qualifications & Skills

• 1–3 years of experience in music publishing operations, metadata management, or music data analysis
• Strong analytical and problem‑solving skills with high attention to detail.
• Familiarity with music publishing systems, metadata standards (ISWC, ISRC, IPI), and CWR delivery processes.
• Excellent communication and collaboration skills.
• Proficiency in Excel, data tracking tools, and workflow management platforms.
• Ability to manage multiple catalog and data review workflows simultaneously in a fast‑paced environment.

Salary

• $37,000 - $44,000
• Nashville, TN or New York, NY