Position Overview
Job Title: Catalan Interpreter (Phone Interpreter) – Work at Home, United States, Independent Contractor. Pay: $0.75 – $0.90 per minute.
Independent contractor, not eligible for employee benefits.
Essential Job Functions
- Respond promptly to interpretation sessions and conduct the session in a friendly and professional manner.
- Render correct concepts and meanings following established interpretation protocol, avoiding omissions or additions.
- Speak clearly in both languages with proper pronunciation and enunciation.
- Maintain a professional demeanor throughout sessions and remain calm, especially in emergency situations such as 911 calls.
- Follow client instructions, ensuring client expectations are met with the LEP and avoid unauthorized interaction.
- Understand and use terminology for industries including Healthcare, Insurance, Finance, Law, Government, and Commercial sectors.
- Demonstrate cultural sensitivity and adaptability in a diverse environment.
- Handle highly emotional or stressful calls, remaining on call for extended periods without breaks when required, and manage high call volumes.
Qualifications
- Fluency in Catalan and English, with cultural competency to assess regional and accent differences.
- Excellent listening, retention, and note‑taking skills for high accuracy.
- Ability to remain detached, neutral, and objective during sensitive subjects such as end‑of‑life, pregnancy termination, vaccinations, and sexual orientation or gender expression discussions.
- Preferably holds education or experience in language‑related fields (teaching, assessment, translation, interpretation).
- At least 18 years old and legally authorized to work in the United States without future visa sponsorship.
- High school diploma or equivalent; ability to read and write both languages highly preferred.
- Adaptable to technology enhancements and client demands.
- Physical ability to operate a keyboard, mouse, and computer, with manual dexterity and ability to lift up to 26lb.
Technical Requirements
- Dedicated personal device for business (desktop/laptop, tablet, or smartphone).
- Operating system: Windows, macOS, or ChromeOS (tablets iPadOS/Android, smartphones iOS/Android acceptable).
- High‑speed Internet: download no less than 5Mbps, upload no less than 3Mbps, ping no more than 300ms, jitter no more than 30ms.
- Access to a quiet space free from background noise or distraction.
Physical Requirements
- Maintain a stationary position at a computer for the majority of the workday.
- Operate company software and systems for all job aspects.
- Lift up to 26lb if necessary.
- Tolerate moderate noise levels (computer, audio, telephone).
Equal Opportunity Employer
LLS is an equal‑opportunity employer. Employment is based solely on merit and is not discriminated against by race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, veteran status, or any other protected characteristic. LLS will accommodate disabilities as reasonably required.