Catastrophic Claims Supervisor

Texas Mutual Insurance Company

Lubbock (TX)

On-site

USD 112,734 - 139,260

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Benefits offered by this job

Annual bonus

Retirement plan with employer match

Health, dental, vision insurance

Paid time off

Life and disability insurance

Flexible spending account

Fitness/gym access

Tuition reimbursement

Job summary

Texas Mutual Insurance Company in Texas is seeking a claims supervisor to oversee daily processing for catastrophically injured employees, ensuring compliance with the Texas Workers’ Compensation Act and internal procedures.

You will guide staff, recruit and mentor personnel, and help shape division goals and budgets. The role offers a flex-hybrid schedule, requires Texas residency, and includes comprehensive benefits and bonuses.

Qualifications

Must supervise and mentor staff in claim processing.
Experience handling workers' compensation claims (Texas preferred).
Licensed as a workers' compensation adjuster in Texas or with all lines licensure.

Responsibilities

Supervise daily operations of claim processing in compliance with state act and internal procedures.
Provide guidance to staff regarding claim handling outcomes.
Recruit, retain, coach and mentor employees.
Contribute to development and implementation of division goals, policies, and budgets.

Skills

Leadership

Staff supervision

Claim handling guidance

Education

High school diploma

Texas workers' compensation license

All lines adjuster's license

Bachelor's degree

Tools

Adjuster license (Tx WC / all lines)

Job description

We’re excited you’re considering joining a great place to work! Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.

About This Position

Supervises and monitors the daily operations of claim processing of injured employees with catastrophic injuries in accordance with the Texas Workers’ Compensation Act, rules of the Division of Workers’ Compensation and internal procedures. Manages the personnel, equipment, facilities and finances of assigned operations. Ensures coordination and support of the overall goals and objectives of the division.

Responsibilities & Qualifications

Essential Functions

Supervise and monitor the daily operations of claim processing in accordance with the Texas Workers’ Compensation Act, rules of the DWC, and internal procedures.
Provide guidance to staff regarding claim handling and desired outcomes.
Recruit, retain, coach and mentor employees.
Contribute to the development and implementation of division goals and objectives, policies, standards, procedures and budgets.

Required Qualifications

High school diploma.
Texas workers' compensation or all lines adjuster's license
At least five years of experience in adjusting workers' compensation claims (Texas preferred)

Preferred Qualifications

Bachelor's degree.
Two years of prior supervision
Industry-related designation

Summary

Supervises claims personnel who administer compensation and medical benefits to injured employees with catastrophic injuries in accordance with the Texas Workers’ Compensation Act, rules of the DWC, and internal procedures, as well as quality of their work. Oversees a caseload of TIB, IIB, SIB, LIB, and death benefit claims. Manages the personnel, equipment, facilities and finances of assigned operations. Ensures coordination and support of the overall goals and objectives of the division.

Texas Mutual Pay Transparency

The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.

Base Pay Range: $112,734.65 - $139,260.45 Per Year

Flex-Hybrid Work Environment

Texas Mutual’s flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.

Our Benefits