Catastrophic Claims Supervisor

Texas Mutual Insurance Company; Lubbock, Northern (TX, KY); Hybrid; USD 113,000 - 139,000; Full time

Benefits offered by this job

Annual performance bonus

Retirement plan with 401k match

Paid time off

Job summary

Texas Mutual Insurance Company is seeking a Supervising Claims Manager to oversee the daily operations of catastrophic injury claim processing, aligned with the Texas Workers’ Compensation Act, DWC rules, and internal procedures.

You will lead, coach and mentor a team, manage staff, equipment, facilities and budgets, and drive division goals while ensuring quality outcomes for injured workers and compliance with state regulations.

Qualifications

• High school diploma required.
• Texas workers' compensation claims experience required.
• At least five years adjusting TX workers' compensation claims.

Responsibilities

• Supervise daily operations of claim processing.
• Provide guidance to staff regarding claim handling and outcomes.
• Recruit, retain, coach and mentor employees.
• Contribute to division goals, policies and budgets.

Skills

Supervision

Coaching

Staff mentorship

Education

High school diploma

Bachelor's degree

Tools

Texas workers' compensation adjuster license

All lines adjuster license

Job description

We’re excited you’re considering joining a great place to work! Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law.

About this Position

Supervises and monitors the daily operations of claim processing of injured employees with catastrophic injuries in accordance with the Texas Workers’ Compensation Act, rules of the Division of Workers’ Compensation and internal procedures. Manages the personnel, equipment, facilities and finances of assigned operations. Ensures coordination and support of the overall goals and objectives of the division.

Responsibilities & Qualifications

Essential Functions

• Supervise and monitor the daily operations of claim processing in accordance with the Texas Workers' Compensation Act, rules of the DWC, and internal procedures.
• Provide guidance to staff regarding claim handling and desired outcomes.
• Recruit, retain, coach and mentor employees.
• Contribute to the development and implementation of division goals and objectives, policies, standards, procedures and budgets.

Required Qualifications

• High school diploma.
• Texas workers' compensation or all lines adjuster's license.
• At least five years of experience in adjusting workers' compensation claims (Texas preferred).

Preferred Qualifications

• Bachelor's degree.
• Two years of prior supervision.
• Industry-related designation.

Summary

Supervises claims personnel who administer compensation and medical benefits to injured employees with catastrophic injuries in accordance with the Texas Workers' Compensation Act, rules of the DWC, and internal procedures, as well as quality of their work. Oversees a caseload of TIB, IIB, SIB, LIB, and death benefit claims. Manages the personnel, equipment, facilities and finances of assigned operations. Ensures coordination and support of the overall goals and objectives of the division.

Texas Mutual Pay Transparency

The base pay range is based on the market evaluation of the job and may include pay for multiple levels. Individual base pay within the range is determined by a variety of factors, including experience, performance, education, and demonstration of skills and competencies required for each role. Your recruiter can discuss the full value of our total compensation package with you, including our generous bonus plans and flex-hybrid work model.

Base Pay Range: $112,734.65 - $139,260.45 Per Year

Flex-Hybrid Work Environment: Texas Mutual’s flex-hybrid schedule allows you to bring your best self to work by working remotely and collaborating in the office based on business needs. All Texas Mutual employees are required to have Texas residency and travel to their designated office as needed.

Our Benefits

• Annual performance bonus and merit-based pay increase
• Lifestyle Savings Account ($1,000 per year)
• Automatic 4% employer contribution to retirement plan
• 401k plan with 100% employer match up to 6%
• Student loan repayment matching in 401k plan
• Three weeks’ time off for vacation
• Nine paid holidays and two personal days each year
• Day one health, Rx, vision and dental insurance
• Life and disability insurance
• Flexible spending account
• Pet insurance and pet Rx discounts
• Free on-site gym, fitness classes, and health and wellness resources
• Free identity theft protection
• Free student loan repayment and refinancing consultation
• Professional development and tuition reimbursement
• Employee referral bonus
• Free onsite snacks

Texas Mutual Insurance Company is the state's leading choice for workers' compensation insurance, with over 40 percent of the market. Thousands of Texas businesses rely on us to help them control their workers' comp costs, protect their employees, and ensure their injured workers receive quality care. Preventing workplace accidents is a foundation of our mission. We have frequently been named one of the Best Companies to Work for in Texas. Our competitive salaries, award-winning benefits package, and employee recognition programs are just a few of the reasons our average employee tenure is 10 years.

If you need an accommodation with any part of the application process, please contact 800-859-5995 and ask to speak with Human Resources.