CAT Support Operations Director

HOLT CAT; San Antonio (TX); On-site; USD 130,000 - 195,000; Full time

Job summary

HOLT CAT is seeking a Director of CAT Support in San Antonio to oversee the CAT Support area, drive revenue and profitability, and lead the staff toward Legendary Customer Service. The role emphasizes safety, leadership, and collaboration with internal and external stakeholders.

Responsibilities include planning, budgeting, pricing strategy, and ensuring operations align with the company mission and values while delivering efficient service in a fast-paced environment.

Qualifications

• Strong leadership experience in a high-volume operations setting.
• Ability to develop and manage budgets and resources.
• Proven ability to collaborate with internal/external stakeholders.

Responsibilities

• Lead CAT Support operations to achieve revenue and profitability goals.
• Develop and mentor staff; manage performance and safety compliance.
• Coordinate with service and sales to ensure customer satisfaction.
• Monitor pricing policies and regional service offerings.
• Ensure adherence to company values and leadership standards.

Skills

Technical aptitude

Welding knowledge

Machining knowledge

Financial acumen

Communication skills

Interpersonal skills

Problem solving

MS Office proficiency

Education

Bachelor's degree preferred

High school diploma or equivalent required

Job description

HOLT CAT is seeking a Director of CAT Support in San Antonio to oversee the CAT Support area, drive revenue and profitability, and lead the staff toward Legendary Customer Service. The role emphasizes safety, leadership, and collaboration with internal and external stakeholders.

Responsibilities include planning, budgeting, pricing strategy, and ensuring operations align with the company mission and values while delivering efficient service in a fast-paced environment.