Casualty Supervisor

Trexis Insurance; Phoenix (AZ); Hybrid; USD 75,000 - 110,000; Full time

Benefits offered by this job

Annual performance bonus

Health insurance

401(k) plan

PTO after 80 hours

Disability insurance

Flexible spending accounts

Advancement opportunities

Training and support

Work from home options

Job summary

Trexis Insurance in Phoenix seeks a senior Bodily Injury Claims professional to lead coverage determinations, reserve reviews, and file management for the unit. You will train adjusters, monitor BI/UMBI metrics, and coordinate with claim committees.

The role requires a college degree or 5+ years BI claims experience, strong negotiation and communication skills, and occasional travel; flexible work-from-home options are available.

Qualifications

• College degree preferred; candidate with 5+ years of bodily injury claims experience will be considered.
• Experience handling large loss OR litigation claims with strong adjusting and negotiation skills required.
• Excellent organization and problem-solving skills.
• Excellent oral and written communication skills to quickly build rapport.
• Overnight travel is occasionally required to meet with remote staff members in other states and/or to attend depositions, mediations, or trials.
• General office skills include faxing, copying and filing. Proficient in typing.
• Experience with Microsoft Word, Excel, Windows 95 or above, Microsoft Access, AS 400 system and Internet browsing.

Responsibilities

• Use of Network resources to determine coverage, assign new losses and review open files to ensure unit maintains excellent file quality.
• Monitor reserves for accuracy, review claim checks issued by adjusters and approve payments above authority level; monitor BI/UMBI metrics.

Skills

Communication skills

Negotiation

Organization

Microsoft Office

Education

Bachelor's degree

Tools

AS 400 system

Microsoft Access

Excel

Word

Job description

COMPANY OVERVIEW

Trexis and Trexis One Insurance Corporations are headquartered in Franklin, TN with a branch location in Phoenix, AZ. Our division was founded in 1997, and we currently have a network of thousands of carefully selected agents in the following states: Alabama, Arizona, Arkansas, Colorado, Georgia, Indiana, Kentucky, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Texas, and Virginia.
We offer quality auto insurance products at a competitive rate to meet the needs of our customers. We provide a knowledgeable Customer Service staff and quick and fair claims service with 24/7 claims reporting. We partner with experienced professional insurance agents that can provide personal service for you and your family. Trexis and Trexis One Insurance, are rated A (Excellent) by A.M. Best Company.
At Trexis, quality is at the heart of everything we do. We strive to offer you the best products, best service and best people available. We understand you have other choices, but our goal is to earn your business every day. We look forward to a long and successful relationship, and we thank you for choosing Trexis."

RESPONSIBILITIES

• Use of Network resources to determine coverage, assign new losses and review open files to ensure your Unit maintains excellent file quality in preparation for the audit of their unit.


• Responsibility to monitor reserves for accuracy, review claim checks issued by adjusters as well as electronic approval of all payments above each adjuster’s authority level and monitor Unit BI/UMBI metrics to ensure BI/UMBI severity is maintained at an acceptable level


• Requires excellent communication and people handling skills with the ability to deal with peers, subordinates, and senior management in daily interaction and in bi-weekly Claim Committee meetings. Must be able to manage, train and develop adjusters through focused training classes, unit meetings, and daily one-on-one interaction.


• Responsibility for encouraging our BI/UMBI Cashout program including the use of our Meds Incurred and Future Meds releases


• Proactive File Management. Promoting the prompt and efficient handling of claims emphasizing the importance of timely review of new transfers, demands as well as medical packages. In addition, offers to settle and follow-up will be evaluated for timeliness.

QUALIFICATIONS

• A College Degree is preferred, however a candidate with over 5 years handling bodily injury claims experience will be considered


• Experience handling large loss OR litigation claims with strong adjusting and negotiation skills required.


• Excellent organization and problem-solving skills.


• Excellent oral and written communication skills to quickly build rapport


• Overnight travel is occasionally required to meet with remote staff members in other states and/or to attend depositions, mediations, or trials.


• General office skills include faxing, copying and filing. Proficient in typing


• Experience with Microsoft Word, Excel, Windows 95 or above, Microsoft Access, AS 400 system and Internet browsing.

Benefits/Perks

• Opportunity for annual performance bonus


• Benefits include: Health, dental, supplemental cancer, vision insurance and 401(k) plan


• Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires


• Short-term and long-term disability


• Flexible Healthcare and Childcare spending accounts for tax savings


• Opportunities for advancement


• Continuous training and support throughout your career

Flexible work from home options available.