Casualty Claims Adjuster

Chubb Ltd.; San Juan (PR); Presencial; USD 50.000 - 80.000; Jornada completa

Descripción de la vacante

Chubb Ltd. in San Juan, Puerto Rico seeks a skilled Claims Adjuster to manage a high-volume casualty claims portfolio for multinational accounts.

You will ensure timely, accurate resolutions, regulatory compliance, and proactive client service across insureds, brokers, and internal stakeholders. You will apply technical analysis, negotiate settlements within authority, maintain reserves, and identify coverage or recovery opportunities, collaborating with local and international partners to

Responsabilidades

• Manage a portfolio of casualty claims focusing on extrajudicial Bodily Injury and Property Damage matters.
• Develop and implement effective claims strategies based on legal, factual, and coverage analysis to achieve timely and cost-effective outcomes.
• Deliver exceptional client service by maintaining proactive communication with insureds, brokers, and other stakeholders, providing timely updates and strategic recommendations.
• Handle multinational claims by coordinating with local adjusters and international partners to ensure compliance and appropriate resolutions.
• Evaluate liability, damages, and exposure, establishing and maintaining reserves per company guidelines and regulatory requirements.
• Negotiate settlements within delegated authority to achieve favorable business outcomes.
• Ensure compliance with internal policies, regulatory requirements, and service level agreements through accurate documentation and timely file handling.
• Identify coverage issues, emerging risks, and potential subrogation or recovery opportunities, escalating matters as appropriate with manager and underwriting teams.

Descripción del empleo

Role Purpose

The Claims Adjuster is responsible for the proactive management of a high-volume portfolio of casualty claims, multinational accounts, while delivering exceptional client service and timely, accurate claims resolution. The role applies technical expertise and strategic cost- benefit analysis to develop effective claims handling strategies that mitigate exposure, control indemnity and defense costs, and achieve optimal outcomes. Working together with insureds, brokers, external adjusters, and internal stakeholders, the Claims Adjuster ensures regulatory compliance, maintains strong client relationships, and supports the organization’s commitment to operational excellence and superior claims management.

Key Responsabilities

1. Manage a portfolio of casualty claims, emphasizing extrajudicial Bodily Injury and Property Damage matters.
2. Develop and implement effective claims strategies based on legal, factual, and coverage analysis to achieve timely and cost-effective outcomes.
3. Deliver exceptional client service by maintaining proactive communication with insureds, brokers, and other stakeholders providing timely update and strategic recommendations.
4. Handle multinational claims by coordinating with local adjusters, and international partners to ensure compliance and appropriate resolutions.
5. Evaluate liability, damages, and exposure, establishing and maintaining appropriate reserves in accordance with company guidelines and regulatory requirements.
6. Negotiate settlements within delegated authority to achieve favorable business outcomes.
7. Ensure compliance with internal policies, regulatory requirements, and service level agreements through accurate documentation, timely handling and file quality management.
8. Identify coverage issues, emerging risks, and potential subrogation or recovery opportunities, escalating matters as appropriate with manager and underwriting teams.