Casualty Claim Representative – Bodily Injury Specialist

Plymouth Rock Assurance; Concord (NH); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

4 weeks paid time off

Free onsite gym

Tuition Reimbursement

Comprehensive health insurance

Fitness reimbursements

Auto and home insurance discounts

Matching gift programs

Annual 401(k) contribution

Paid family leave options

Resources for professional development

Job summary

Join a forward-thinking company as a Casualty Claim Representative, specializing in high-severity bodily injury claims. In this role, you will navigate complex insurance policies, conduct thorough investigations, and manage litigation strategies to ensure favorable outcomes for policyholders. With a focus on professional growth and leadership, you will have the opportunity to influence claim outcomes while working in a supportive environment that values employee empowerment and development. This role offers a blend of challenge and reward, making it an exciting opportunity for seasoned claims professionals.

Qualifications

• 5-10 years of experience with complex liability claims.
• Deep knowledge of litigation and trial procedures.

Responsibilities

• Conduct thorough investigations for claims resolution.
• Manage litigation strategies and collaborate with counsel.

Skills

Liability Claims Handling

Negotiation Skills

Investigation Skills

Regulatory Knowledge

Communication Skills

Education

Bachelor’s Degree

Job description

Casualty Claim Representative – Bodily Injury Specialist

Join to apply for the Casualty Claim Representative – Bodily Injury Specialist role at Plymouth Rock Assurance.

Overview

Are you an experienced claims professional ready to advance your career? Join our team to handle high-severity First and Third-Party Bodily Injury claims in both Personal Lines and Commercial settings. You will manage complex, high-exposure cases and influence claim outcomes for policyholders and the company.

Responsibilities

• Investigations with Impact: Conduct thorough coverage, liability, and injury investigations, securing statements to resolve claims efficiently.
• Master Policy Analysis: Navigate complex insurance policies, advising on Excess and Primary coverage matters.
• Lead Field Oversight: Direct field investigations and coordinate with vendors (Field/Counsel/Surveillance) to ensure effective claim resolutions.
• Strategic Reserve Management: Maintain financial oversight with accurate, timely reserve analyses based on claim developments.
• Litigation & Fraud Prevention: Collaborate with defense counsel, manage litigation strategies, and work with SIU to combat fraud.
• Skilled Negotiations: Resolve claims through merit-based discussions with injured parties and attorneys for favorable outcomes.
• Subrogation & Recovery: Identify and pursue subrogation opportunities to minimize losses.
• Legal Representation: Represent Plymouth Rock in arbitrations, depositions, mediations, and trials.
• Professional Growth & Leadership: Stay ahead of industry trends, participate in training, and contribute to team initiatives.

Qualifications

• Education – Bachelor’s degree from an accredited institution.
• Experience – 5–10 years handling complex liability claims (Commercial, Homeowners, UM/UIM, Excess/Umbrella).
• Expertise – Deep knowledge of litigation, arbitration, and trial procedures, plus multi-state claim handling experience.
• Leadership & Analytical Skills – Strong self-motivation, coverage analysis, investigation, and negotiation abilities.
• Communication Excellence – Organizational, problem-solving, and interpersonal skills.
• Regulatory Knowledge – Thorough understanding of state laws, regulatory guidelines, and statutory requirements.

Perks and Benefits

• 4 weeks paid time off + 9 paid holidays annually
• Free onsite gym at Boston location
• Tuition Reimbursement
• Comprehensive health insurance options starting Day 1 (medical, dental, vision)
• Health and wellness programs, fitness reimbursements
• Auto and home insurance discounts
• Matching gift programs
• Annual 401(k) contribution (up to 7.5%)
• Paid family leave options including parental leave
• Resources for professional development (LinkedIn Learning, licensure assistance)

About Plymouth Rock

The Plymouth Rock Company and affiliates manage over $2 billion in auto and homeowner’s insurance across the Northeast and mid-Atlantic. Known for excellent service, technology investments, and employee empowerment, we employ over 1,900 staff and are headquartered in Boston, MA. Plymouth Rock Assurance holds an “A-/Excellent” rating from A.M. Best.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Finance and Sales
• Industry: Insurance