Senior Bodily Injury Specialist

Plymouth Rock Assurance; Boston (MA); On-site; USD 86,000 - 118,000; Full time

Benefits offered by this job

4 weeks accrued paid time off

Free onsite gym

Tuition Reimbursement

Health insurance options starting Day 1

Annual 401(k) Employer Contribution

Paid family leave options

Job summary

Plymouth Rock Assurance in Boston is seeking an experienced claims professional to manage high-severity bodily injury claims. The successful candidate will conduct thorough investigations, navigate complex insurance policies, and oversee field investigations, all while ensuring favorable outcomes for both clients and the company.

Applicants should have a Bachelor’s degree and 3-5 years of relevant claims experience. The position offers a range of benefits including generous paid time off, excellent health insurance options, and professional development resources.

Qualifications

• Minimum 3–5 years handling bodily injury claims, with experience in complex liability claim.
• Deep knowledge of litigation, arbitration, and trial procedures.
• Thorough understanding of state laws and regulatory guidelines.

Responsibilities

• Conduct thorough coverage, liability, and injury investigations.
• Navigate complex insurance policies advising on coverage matters.
• Direct field investigations and coordinate with vendors.

Skills

Leadership & Analytical Skills

Communication Excellence

Expertise in Multi-state Claim Handling

Strong Negotiation Abilities

Education

Bachelor’s degree from an accredited institution

Job description

Are you a seasoned claims professional ready to take your career to the next level? Join our team and make a direct impact handling high‑severity First and Third‑Party Bodily Injury claims in both Personal Lines and Commercial settings. You’ll tackle complex, high‑exposure cases while shaping claim outcomes for our policyholders and the company.

Responsibilities

• Investigations with Impact – Conduct thorough coverage, liability, and injury investigations, securing statements to efficiently resolve claims.
• Master Policy Analysis – Navigate complex insurance policies, advising on Excess and Primary coverage matters.
• Lead Field Oversight – Direct field investigations and coordinate with vendors (Field/Counsel/Surveillance) to ensure effective claim resolutions.
• Strategic Reserve Management – Maintain financial oversight with accurate, timely reserve analyses based on claim developments.
• Litigation & Fraud Prevention – Collaborate with defense counsel, manage litigation strategies, and work with SIU to combat fraud.
• Skilled Negotiations – Resolve claims through merit‑based discussions with injured parties and attorneys for favorable outcomes.
• Subrogation & Recovery – Identify and pursue subrogation opportunities to minimize losses.
• Legal Representation – Represent Plymouth Rock in arbitrations, depositions, mediations, and trials.
• Professional Growth & Leadership – Stay ahead of industry trends, participate in training, and contribute to team initiatives.

Qualifications

• Education – Bachelor’s degree from an accredited institution.
• Experience – Minimum 3–5 years handling bodily injury claims, preferably with complex liability claims experience (Commercial, UM/UIM, Excess/Umbrella).
• Expertise – Deep knowledge of litigation, arbitration, and trial procedures, plus multi‑state claim handling experience. This role will primarily involve losses in Massachusetts and New Hampshire, so experience in these states is preferred.
• Leadership & Analytical Skills – Strong self‑motivation, coverage analysis, investigation, and negotiation abilities.
• Communication Excellence – Sharp organizational, problem‑solving, and interpersonal skills.
• Regulatory Knowledge – Thorough understanding of state laws, regulatory guidelines, and statutory requirements. Primary handling state will be Massachusetts but will include other states as the business requires.

Perks And Benefits

• 4 weeks accrued paid time off plus 9 paid national holidays per year.
• Free fully equipped onsite gym at our Boston location.
• Tuition Reimbursement.
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision).
• Robust health and wellness program and fitness reimbursements.
• Auto and home insurance discounts.
• Matching gift opportunities.
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary).
• Various paid family leave options including paid parental leave.
• Resources to promote professional development (LinkedIn Learning and licensure assistance).
• Convenient location in Downtown Boston directly across from South Station and pre‑tax commuter benefits.

The pay range for this position is $86,000 – $118,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

About The Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in an empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.