Senior Claims Representative - Bodily Injury

Plymouth Rock Assurance; Farmington (CT); On-site; USD 75,000 - 103,000; Full time

Benefits offered by this job

Paid time off

Tuition reimbursement

Health insurance from day 1

401(k) matching

Professional development

Job summary

Plymouth Rock Assurance in Connecticut is seeking an experienced claims professional to handle high-severity First and Third-Party Bodily Injury cases, including New Jersey matters from our CT office. You will manage complex liability issues in both Personal Lines and Commercial settings.

You will lead investigations, negotiate settlements, oversee subrogation opportunities, and coordinate with defense counsel, SIU, and field vendors to resolve claims efficiently while upholding regulatory

Qualifications

• 3–5 years of bodily injury claims experience, including complex liability claims (Commercial, UM/UIM, Excess/Umbrella).
• Strong negotiation and analytical skills.
• Experience with multi-state claim handling, especially NJ.
• Knowledge of litigation, arbitration, and trial procedures.

Responsibilities

• Investigations with Impact – conduct thorough coverage, liability, and injury investigations, securing statements to efficiently resolve claims, including NJ cases.
• Master Policy Analysis – navigate complex insurance policies, advising on Excess and Primary coverage matters.
• Lead Field Oversight – direct field investigations and coordinate with vendors (Field/Counsel/Surveillance) to ensure effective claim resolutions.
• Strategic Reserve Management – maintain financial oversight with accurate, timely reserve analyses based on claim developments.
• Litigation & Fraud Prevention – collaborate with defense counsel, manage litigation strategies, and work with SIU to combat fraud.
• Skilled Negotiations – resolve claims through merit-based discussions with injured parties and attorneys for favorable outcomes.
• Subrogation & Recovery – identify and pursue subrogation opportunities to minimize losses.
• Legal Representation – represent Plymouth Rock in arbitrations, depositions, mediations, and trials.
• Professional Growth & Leadership – stay ahead of industry trends, participate in training, and contribute to team initiatives.

Skills

Leadership

Analytical skills

Communication

Regulatory knowledge

Education

Bachelor's degree

Job description

Are you a seasoned claims professional ready to take your career to the next level? Join our team and make a direct impact handling high-severity First and Third-Party Bodily Injury claims, including NJ cases handled from our Connecticut office, in both Personal Lines and Commercial settings. You'll tackle complex, high-exposure cases while shaping claim outcomes for our policyholders and the company.

Responsibilities

• Investigations with Impact – Conduct thorough coverage, liability, and injury investigations, securing statements to efficiently resolve claims, including NJ cases.
• Master Policy Analysis – Navigate complex insurance policies, advising on Excess and Primary coverage matters.
• Lead Field Oversight – Direct field investigations and coordinate with vendors (Field/Counsel/Surveillance) to ensure effective claim resolutions.
• Strategic Reserve Management – Maintain financial oversight with accurate, timely reserve analyses based on claim developments.
• Litigation & Fraud Prevention – Collaborate with defense counsel, manage litigation strategies, and work with SIU to combat fraud.
• Skilled Negotiations – Resolve claims through merit-based discussions with injured parties and attorneys for favorable outcomes.
• Subrogation & Recovery – Identify and pursue subrogation opportunities to minimize losses.
• Legal Representation – Represent Plymouth Rock in arbitrations, depositions, mediations, and trials.
• Professional Growth & Leadership – Stay ahead of industry trends, participate in training, and contribute to team initiatives.

Qualifications

• Education – Bachelor's degree from an accredited institution.
• Experience – Minimum 3-5 years handling bodily injury claims, preferably with complex liability claims experience (Commercial, UM/UIM, Excess/Umbrella).
• Expertise – Deep knowledge of litigation, arbitration, and trial procedures, plus multi-state claim handling experience. This role will primarily involve NJ cases and losses, with claims handled from our Connecticut office, so experience handling New Jersey claims is preferred.
• Leadership & Analytical Skills – Strong self-motivation, coverage analysis, investigation, and negotiation abilities.
• Communication Excellence – Sharp organizational, problem-solving, and interpersonal skills.
• Regulatory Knowledge – Thorough understanding of state laws, regulatory guidelines, and statutory requirements.

Perks and Benefits

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Tuition Reimbursement
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Various Paid Family leave options including Paid Parental Leave
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)

The pay range for this position is $75,000- $102,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".