Senior Bodily Injury Specialist

Plymouth Rock Assurance; Concord (NH); On-site; USD 83,000 - 108,000; Full time

Benefits offered by this job

4 weeks PTO + 9 holidays

Tuition Reimbursement

Health insurance from Day 1

Wellness program & fitness reimburse

Job summary

Plymouth Rock Assurance seeks a seasoned claims professional to handle high-severity First and Third-Party Bodily Injury claims in Personal Lines and Commercial settings. You will investigate, analyze policies, lead field oversight, and manage complex negotiations to resolve claims for policyholders and the company.

The role emphasizes litigation, fraud prevention, subrogation opportunities, and collaboration with defense counsel. Prior NJ case experience and multi-state exposure are preferred.

Qualifications

• Minimum 3–5 years handling bodily injury claims, preferably with complex liability
• Expertise in litigation, arbitration, and trial procedures
• Strong self-motivation, coverage analysis, investigation, and negotiation abilities
• Excellent communication, organization, and interpersonal skills
• Thorough understanding of state laws, regulatory guidelines, and statutory requirements

Responsibilities

• Investigations with impact: conduct thorough coverage, liability, and injury investigations, securing statements to resolve claims, including NJ cases.
• Master policy analysis: navigate complex policies, advise on excess and primary coverage matters.
• Lead field oversight: direct field investigations and coordinate with vendors to ensure effective resolutions.
• Strategic reserve management: maintain financial oversight with reserve analyses based on claim developments.
• Litigation & fraud prevention: collaborate with defense counsel, manage litigation strategies, work with SIU to combat fraud.
• Skilled negotiations: resolve claims through merit-based discussions with injured parties and attorneys.
• Subrogation & recovery: identify and pursue subrogation opportunities to minimize losses.
• Legal representation: represent Plymouth Rock in arbitrations, depositions, mediations, and trials.
• Professional growth & leadership: stay ahead of industry trends, participate in training, contribute to team initiatives.

Skills

Bodily injury claims handling

Negotiation

Leadership & analytics

Regulatory knowledge

Communication

Education

Bachelor’s degree

Job description

Are you a seasoned claims professional ready to take your career to the next level? Join our team and make a direct impact handling high-severity First and Third-Party Bodily Injury claims, including NJ cases handled from our Connecticut office, in both Personal Lines and Commercial settings. You’ll tackle complex, high-exposure cases while shaping claim outcomes for our policyholders and the company.

Responsibilities

Investigations with Impact – Conduct thorough coverage, liability, and injury investigations, securing statements to efficiently resolve claims, including NJ cases.

Master Policy Analysis – Navigate complex insurance policies, advising on Excess and Primary coverage matters.

Lead Field Oversight – Direct field investigations and coordinate with vendors (Field/Counsel/Surveillance) to ensure effective claim resolutions.

Strategic Reserve Management – Maintain financial oversight with accurate, timely reserve analyses based on claim developments.

Litigation & Fraud Prevention – Collaborate with defense counsel, manage litigation strategies, and work with SIU to combat fraud.

Skilled Negotiations – Resolve claims through merit-based discussions with injured parties and attorneys for favorable outcomes.

Subrogation & Recovery – Identify and pursue subrogation opportunities to minimize losses.

Legal Representation – Represent Plymouth Rock in arbitrations, depositions, mediations, and trials.

Professional Growth & Leadership – Stay ahead of industry trends, participate in training, and contribute to team initiatives.

Qualifications

Education – Bachelor’s degree from an accredited institution.

Experience – Minimum 3–5 years handling bodily injury claims, preferably with complex liability claims experience (Commercial, UM/UIM, Excess/Umbrella).

Expertise – Deep knowledge of litigation, arbitration, and trial procedures, plus multi-state claim handling experience. This role will primarily involve NJ cases and losses, with claims handled from our Connecticut office, so experience handling New Jersey claims is preferred.

Leadership & Analytical Skills – Strong self-motivation, coverage analysis, investigation, and negotiation abilities.

Communication Excellence – Sharp organizational, problem-solving, and interpersonal skills.

Regulatory Knowledge – Thorough understanding of state laws, regulatory guidelines, and statutory requirements.

Perks and Benefits

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Tuition Reimbursement
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Various Paid Family leave options including Paid Parental Leave
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)

The pay range for this position is $83,000- $108.000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.