Casualty Adjuster - Unrepresented

Kemper Corporation; Dallas (TX); Hybrid; USD 55,000 - 91,000; Full time

Job summary

Kemper is seeking a Casualty Adjuster - Unrepresented to investigate, evaluate, and negotiate injury and property damage claims. The role requires independent work, strong analytical abilities, and meticulous documentation while following state guidelines.

Responsibilities include reviewing medical records, determining damages, setting reserves, and coordinating with other departments to move claims toward resolution.

Qualifications

• A high school diploma or equivalent is required.
• Minimum of two years of claims handling experience.
• Proficiency with Microsoft Office Suite and web-based applications.
• Must obtain and maintain state licensing where applicable.

Responsibilities

• Conduct investigation of casualty, physical and property damage claims of varying complexity.
• Develop strategies to resolve coverage, liability, and damages.
• Review medical records, bills, and related information to determine damages.
• Document progression of each claim and set reserves.
• Collaborate with departments to move claims toward resolution.
• Communicate with claimants and insureds throughout the process.

Skills

Analytical skills

Attention to detail

Communication skills

Negotiation skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Web-based applications

Job description

**Position Summary:** At Kemper, a Casualty Adjuster - Unrepresented is responsible for the investigation, evaluation, and negotiation of non-attorney represented injury claims with varying degrees of complexity and injury severity. This position necessitates strong analytical abilities, attention to detail, and the ability to operate independently and as part of a cohesive team. **Position Responsibilities:** * Conduct investigation of varying complexity, unrepresented casualty, physical and property damage claims, utilizing investigative tools, based on claims and state regulatory guidelines and procedures established by the department.* Develop a comprehensive strategy to identify and resolve coverage, liability, injury, and property damage claims, efficiently and accurately.* Conduct detailed injury-specific research and interpret related statutory provisions and case law relating to any injury claimed.* Review medical records, bills and other information provided to determine general and special damages.* Develop and maintain rapport with claimants and insureds, keeping them informed of the claim process and options for efficient resolution.* Examine all provisions, endorsements of the claim policy and other records to verify applicable insurance coverage and make financial decisions within authority limits.* Thoroughly document the progression of each claim and set bodily injury reserve, ensuring an accurate and organized record.* Collaborate with various departments to efficiently move claim towards the final resolution.* Performs other duties as assigned. **Position Qualifications:** * A high school diploma or equivalent is required.* A minimum of two years of claims handling experience.* Proficiency with basic computer skills including Microsoft Office Suite products and web-based applications.* Must obtain and maintain state licensing, where applicable.* Initiative, sound judgement, and discretion* Comprehensive understanding of insurance policies and knowledge of relevant state laws and regulations governing auto insurance claims.* Time management skills ensuring deadlines are met for claim resolution.* Strong analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.* Effective communication skills, both verbal and written, to interact with various stakeholders.* Excellent customer service skills.* Strong negotiation skills are crucial for resolving disputes and reaching agreements. *The range for this position is: $54,800-91,400. Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity and Inclusion efforts to align with our vision, mission, and guiding principles.*