Casual Surgery Center Scheduler & Injection Scheduling

Summit Orthopedics

Woodbury (MN)

On-site

USD 30,000 - 37,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k)/profit sharing

Job summary

Summit Orthopedics is seeking a Casual Surgery Center Coordinator to support five centers across Woodbury, Eagan, Vadnais Heights, Plymouth and Minnetonka. Home base is Vadnais Heights, with float to other locations as needed to deliver exceptional patient care and teamwork.

This flexible, casual role offers shift options Monday–Friday with start times between 5:30 and 8:00 AM and no guaranteed schedule. Duties include scheduling, registration, insurance verification, and patient front-line

Qualifications

1 year or more of experience in healthcare (scheduling, billing, call center, registration, financial counseling), required.

Responsibilities

Serve as the front line of communication to patients by answering incoming phone calls and providing a high level of customer service.
Prepare patient medical charts, including history & physical, clinic notes, labs, or radiology reports.
Order supplies and forms.
Review existing patient personal and insurance information for accuracy and completeness.
Register new patients by obtaining personal demographics, insurance information, verifying insurance eligibility, and collection of payments.
Enter case history into electronic medical record and audit completed medical record for uniform chart order. File completed medical records.
Determine when to initiate communication with other departments/clinic teams/customers to resolve issues.
Search appointment schedules for the physician, location, date, and time that most closely meet the patient’s needs.
Schedule and confirm patient appointments.
Work with physician teams and/or triage patient issues to determine the need for same day appointments.
Coordinate an interpreter for deaf or non-English speaking patients.
Follow all appointment scheduling protocols established by the physician teams.
Take and respond to patient complaints regarding appointment scheduling and route all others as appropriate.
Identify and communicate errors on patient accounts to departments or members of management.
Maintain confidentiality for all written and verbal patient communications.
Print surgery schedule and distribute.