Surgery Center Coordinator/Injection Scheduler - Casual

Summit Orthopedics; Eagan (MN); On-site; USD 30,000 - 37,000; Part time

Job summary

Summit Orthopedics in the Twin Cities area seeks a Casual Surgery Center Coordinator to support five centers with base at the Vadnais Heights Campus and float to Woodbury, Eagan, Plymouth, and Minnetonka as needed. The role focuses on patient care, scheduling, registration, insurance verification, payments, and collaboration with physician teams to ensure timely appointments.

You will pick shifts based on department needs and contribute to a supportive, cross-location team environment, while

Qualifications

• Experience in healthcare scheduling, billing, or registration is preferred.
• Ability to verify insurance information and collect payments accurately.
• Strong communication and customer-service orientation required.

Responsibilities

• Serve as the front line of communication to patients by answering calls and providing high-level service.
• Prepare patient charts with history, clinic notes, labs or radiology reports.
• Order supplies and forms for the center.
• Review and verify patient personal and insurance information for accuracy.
• Register new patients, verify eligibility, and collect payments.
• Enter case history into EMR and maintain orderly medical records.
• Coordinate inter-department communication to resolve issues.
• Search schedules to match physician, location, date, and time needs.
• Schedule and confirm patient appointments.
• Triage patient issues to determine same-day appointments when needed.
• Coordinate interpreters for deaf or non-English speaking patients.
• Follow scheduling protocols established by physicians.
• Address patient complaints about scheduling and route as appropriate.
• Identify errors on patient accounts and notify relevant teams.
• Maintain confidentiality of all patient communications.
• Print and distribute the surgery schedule.

Skills

Customer service

Communication

Scheduling

Attention to detail

Education

Some post college (preferred)

High School (required)

Tools

Electronic Medical Records (EMR)

Phone systems

Job description

Description

At Summit Orthopedics, we recognize the impact each member of the Summit Family has on one another and on our patients every day. Join a patient-first environment where our values - Better together, Own it, Nimble, Excellence, and Service - are lived down to our BONES. At Summit, team members feel respected, valued, and connected to meaningful work, contributing to a collaborative, community-centered culture built on mutual respect and enjoyment.

As the Surgery Center Coordinator on our team, you'll schedule surgery center procedures and registration of patients. When required, you'll collect insurance information and payments and verify that all required components of the patient chat are present. You'll also greet Surgery Center patients, vendors, and visitors. In addition, this role will be cross trained to assist with Injection Scheduling.

Join our team as a Casual Surgery Center Coordinator, supporting our five Surgery Centers located in Woodbury, Eagan, Vadnais Heights, Plymouth, and Minnetonka. In this role, your will have a designated home base is our Vadnais Heights Campus, and will float to other locations as needed, providing exceptional patient care and teamwork across our network.

This is a flexible, casual role-you'll have the opportunity to pick up shifts based on your availability and department needs, with no set or guaranteed schedule.

Available shifts:

Monday - Friday with variable start times between 5:30 - 8:00 AM (subject to change).

Responsibilities:

• Serve as the front line of communication to patients by answering incoming phone calls and providing a high level of customer service.


• Prepare patient medical charts, including history & physical, clinic notes, labs, or radiology reports.


• Order supplies and forms.


• Review existing patient personal and insurance information for accuracy and completeness.


• Register new patients by obtaining personal demographics, insurance information, verifying insurance eligibility, and collection of payments.


• Enter case history into electronic medical record and audit completed medical record for uniform chart order. File completed medical records.


• Determine when to initiate communication with other departments/clinic teams/customers to resolve issues.


• Search appointment schedules for the physician, location, date, and time that most closely meet the patient's needs.


• Schedule and confirm patient appointments.


• Work with physician teams and/or triage patient issues to determine the need for same day appointments.


• Coordinate an interpreter for deaf or non-English speaking patients.


• Follow all appointment scheduling protocols established by the physician teams.


• Take and respond to patient complaints regarding appointment scheduling and route all others as appropriate.


• Identify and communicate errors on patient accounts to departments or members of management.


• Maintain confidentiality for all written and verbal patient communications.


• Print surgery schedule and distribute.

Summit's hiring range for this position is $21.62 to $27.03 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.

Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1,200+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.

Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.

Qualifications

Education

Some post college (preferred)
High School (required)

Experience

1 year or more of experience in healthcare (scheduling, billing, call center, registration, financial counseling), required. (required)

Licenses & Certifications

Basic Life Support (required)

Equal Opportunity Employer

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For further information, please review the Know Your Rights notice from the Department of Labor.