Casual Lifeguard & Customer Service Officer

Wellington Shire Council; Wisconsin; On-site; USD 35,000 - 49,000; Part time

Job summary

Wellington Shire Council’s Culture and Leisure unit seeks a Customer Service Officer (Lifeguard) for Aqua Energy and rural pools. This casual, on-site role focuses on supervising patrons, maintaining water quality, and delivering professional customer service in a safe aquatic environment.

Qualified lifeguards with First Aid/CPR and Working with Children Check are encouraged to apply; you will support trainees and work with a collaborative team.

Qualifications

• Current Pool Lifeguard Certificate.
• Level 2 First Aid and CPR qualifications.
• Current Working with Children Check.
• Strong communication, customer service and public relations skills.
• Ability to manage time, set priorities and work with limited supervision.
• Knowledge of pool supervision, aquatic risk, pool equipment and water chemistry requirements.

Responsibilities

• Actively supervise patrons and enforce pool rules.
• Manage aquatic risk and provide a safe environment for swimmers.
• Test pool water quality in line with regulations and policies.
• Operate, set up, pack up and maintain pool equipment.
• Respond promptly and confidently to emergencies and safety concerns.
• Provide professional customer service to patrons, groups, schools and colleagues.

Skills

Lifeguard certificate

First Aid Level 2

Working with Children Check

Communication skills

Time management

Pool/water knowledge

Job description

Wellington Shire Council’s Culture and Leisure unit seeks a Customer Service Officer (Lifeguard) for Aqua Energy and rural pools. This casual, on-site role focuses on supervising patrons, maintaining water quality, and delivering professional customer service in a safe aquatic environment.

Qualified lifeguards with First Aid/CPR and Working with Children Check are encouraged to apply; you will support trainees and work with a collaborative team.