Casual Concierge

Azura Memory Care; Verona (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Azura of Verona is seeking a Casual Concierge to be the first point of contact for residents, families, visitors, and team members. The role focuses on warm, friendly customer service in a welcoming reception area and coffee bar at our Verona community.

Shifts run 8:00 AM–4:00 PM and 4:00 PM–8:00 PM. The ideal candidate has a high school diploma, one year of clerical experience, and can communicate clearly in English. Wisconsin-based organization with growth opportunities.

Qualifications

• High school diploma or equivalent is required.
• 1 year of clerical experience is preferred.
• Pleasant speaking voice and demeanor.
• Fluent reading, writing, speaking, and understanding English.

Responsibilities

• Answer incoming phone calls and direct callers to the appropriate team member.
• Greet residents, families, and visitors with a warm and friendly attitude.
• Provide directions and general information about the community.
• Receive, sort, and distribute incoming mail and messages.
• Assist with basic clerical duties, including filing, photocopying, and data entry.
• Maintain a clean and welcoming reception area and coffee bar.
• Provide excellent customer service and assist with other duties as needed.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Azura of Verona is looking for a friendly and welcoming Casual Concierge to be the first point of contact for our residents, families, visitors, and team members. If you enjoy helping others, providing excellent customer service, and creating a warm, inviting atmosphere, we would love to meet you!

Available Shifts

8:00 AM to 4:00 PM

4:00 PM to 8:00 PM

Job Responsibilities

Answer incoming phone calls and direct callers to the appropriate team member.

Greet residents, families, and visitors with a warm and friendly attitude.

Provide directions and general information about the community.

Receive, sort, and distribute incoming mail and messages.

Assist with basic clerical duties, including filing, photocopying, and data entry.

Maintain a clean and welcoming reception area and coffee bar.

Provide excellent customer service and assist with other duties as needed.

Why Join Azura Living?

At Azura Living, we are a family-owned organization built on compassion, connection, and purpose. Join a team where your kindness and welcoming personality make a difference every day!

Position Requirements

• High school diploma or equivalent
• (1) year of experience in a clerical position
• possess a pleasant speaking voice and demeanor
• must be able to fluently read, write, speak, and understand the English language.

About the Organization

Wisconsin-based and family-owned, Azura Memory Care and Assisted Living is excited to meet the needs of our residents, families, and expert care teams. We currently have 14 memory care and assisted living community locations which can be found all throughout the state.

Azura Memory Care is always looking for exceptional people to join our team. Experience in the field is a plus, but we are most interested in the care and compassion you demonstrate to the people we serve, how friendly you are to our visitors, and how you support your team members. We are committed to working with the best, brightest and most dedicated in the industry. At Azura Memory Care we see each member of our team as a critical partner in the quality and person- centered care we provide to our residents with memory loss.

Great Place to Work certified 4 years in a row and just named a Top Workplace by the Milwaukee Journal Sentinel, Azura offers significant opportunities for growth and career advancement.

In addition to a rewarding career and competitive salary, Azura offers a comprehensive benefits package including medical, dental, 401(k) plan with company match, our Employee Assistance Program, unlimited PTO, tuition reimbursement and much more!

Five core values guide the decision we make as team members and as a company:

• We are COMMITTED to the care of our residents and team members
• We LOVE what we do and who we do it with
• We encourage INNOVATION and creativity We treat our residents with the utmost COMPASSION
• We treat everyone with KINDNESS, dignity and respect

Learn more at: https://youtu.be/sVUuvtBCwG8

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.