Casual Banquet Server — Flexible Schedule

Mauna Lani, Auberge Collection; Waimea/Kamuela (HI); On-site; USD 19,000 - 25,000; Full time

Job summary

Mauna Lani, Auberge Collection in Hawaii is seeking a Banquet Server for casual events. The role focuses on delivering exceptional hospitality, greeting guests by name when possible, and coordinating with kitchen and service teams to ensure smooth dining experiences.

You will work in a resort environment with emphasis on guest satisfaction, teamwork, and precise service standards, including handling payments and gratuities and maintaining cleanliness throughout shifts.

Qualifications

• At least 1 year of server experience.
• Ability to work a flexible schedule, including weekends and holidays.
• Must be of minimum age to serve alcohol.
• Ability to obtain relevant state and local certifications (food handler, TB clearance, alcohol training).

Responsibilities

• Welcome and acknowledge each guest with a smile and greeting.
• Anticipate guests' service needs and follow preferences.
• Process payments and handle gratuity according to policies.
• Answer questions on menu and coordinate with kitchen staff as needed.
• Set tables to event standards and maintain cleanliness throughout service.
• Follow safety, quality, and company policies.
• Complete closing duties and restock items for next shift.

Skills

Customer service

Ability to work under pressure

Attention to detail

Strong communication

Team coordination

Job description

Mauna Lani, Auberge Collection in Hawaii is seeking a Banquet Server for casual events. The role focuses on delivering exceptional hospitality, greeting guests by name when possible, and coordinating with kitchen and service teams to ensure smooth dining experiences.

You will work in a resort environment with emphasis on guest satisfaction, teamwork, and precise service standards, including handling payments and gratuities and maintaining cleanliness throughout shifts.