Casino Surveillance Specialist

Oaklawn Jockey Club; Hot Springs (AR); On-site; USD 40,000 - 55,000; Full time

Job summary

Oaklawn Jockey Club in Hot Springs, AR, is hiring a Surveillance Operator to monitor casino CCTV and surrounding areas, ensuring policy compliance and asset protection. The role focuses on documenting incidents, reviewing footage, and maintaining strict confidentiality across departments.

The position requires strong communication, discretion, and problem‑solving skills, with a commitment to guest service and safety. Overtime and crisis response duties may be involved.

Qualifications

• Must be at least 21 years of age.
• High school graduate or GED required; college grad preferred.
• Casino experience preferred.
• Experience in military, law enforcement, surveillance, loss prevention or security is preferred.
• Guest service experience is a must.

Responsibilities

• Monitor casino CCTV and physical areas to protect assets and ensure compliance.
• Review video, complete documentation, and report violations or suspicious activities.
• Prepare daily reports/logs and maintain evidence files.
• Testify in court as needed and maintain confidentiality across departments.
• Answer emergency calls and coordinate EMS or security responders as required.

Skills

Attention to detail

Communication

Team player

Discretion

Problem solving

Calm under pressure

Education

High school diploma or GED

Tools

CCTV surveillance

Video review

Computer skills

Job description

Oaklawn Jockey Club in Hot Springs, AR, is hiring a Surveillance Operator to monitor casino CCTV and surrounding areas, ensuring policy compliance and asset protection. The role focuses on documenting incidents, reviewing footage, and maintaining strict confidentiality across departments.

The position requires strong communication, discretion, and problem‑solving skills, with a commitment to guest service and safety. Overtime and crisis response duties may be involved.