Casino Surveillance Specialist

Osage Casinos; Pawhuska (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Osage Casinos is seeking a Surveillance position responsible for protecting assets and maintaining gaming integrity via surveillance systems and floor observations. The role reports on observed activities, drafts reports, and ensures compliance with regulatory requirements and internal controls.

Travel to other casino sites may be required, with a focus on confidentiality and professional conduct. Ideal candidates will have MS Office proficiency, data entry skills, strong reporting ability, and

Qualifications

• Read, write, speak and understand English.
• Excellent report writing skills with proper grammar and spellings.
• Basic math skills for data handling.
• Ability to learn casino games and department procedures.
• Working knowledge of MS Office and internet usage.
• Maintain confidentiality and follow instructions under supervision.

Responsibilities

• GUEST SERVICE: Provide excellent internal and external guest services with courtesy and respect.
• COMMUNICATION: Stay informed of company information via boards, signage, newsletters; review reports and emails.
• REGULATORY COMPLIANCE: Maintain relationships with regulatory bodies; comply with laws, policies and controls.
• OBSERVATION/INVESTIGATIONS: Conduct surveillance observations and investigations using electronic systems; draft reports.
• TRAINING/INSPECTIONS: Conduct trainings as needed; perform regular inspections to ensure regulatory requirements are met.
• GENERAL: Protect company information, work solo or in teams, and adhere to attendance and professional standards.

Skills

MS Office Suite

Data entry

English proficiency

Report writing

Communication

Tools

Surveillance equipment

Cameras and DVRs

Job description

Osage Casinos is seeking a Surveillance position responsible for protecting assets and maintaining gaming integrity via surveillance systems and floor observations. The role reports on observed activities, drafts reports, and ensures compliance with regulatory requirements and internal controls.

Travel to other casino sites may be required, with a focus on confidentiality and professional conduct. Ideal candidates will have MS Office proficiency, data entry skills, strong reporting ability, and