Casino Supervisor

Royal Caribbean Group; Shreveport (LA); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a Casino Pit Supervisor to oversee gaming table operations. This role requires a minimum of three years of dealer experience in games like Blackjack and American Roulette, along with strong decision-making and customer service skills. You will supervise a diverse team, ensuring adherence to gaming regulations while providing exceptional guest experiences. If you thrive in a dynamic environment and have a passion for the casino industry, this is an exciting opportunity to enhance your career in a vibrant setting.

Qualifications

• 3+ years dealer experience with table games like Blackjack and Roulette.
• Satisfactory completion of Gaming Board approved dealer school.

Responsibilities

• Supervise Casino gaming table activities and ensure compliance with gaming rules.
• Motivate and manage an international team of dealers.

Skills

Blackjack Dealer Experience

American Roulette Dealer Experience

Caribbean Stud Poker Dealer Experience

Dice Dealer Experience

Mental Arithmetic Skills

Decision-Making Skills

Customer Service Skills

Supervisory Skills

Education

High School Diploma

GED

University Degree

Tools

Excel

Word

Job description

Job Title: Casino Pit Supervisor

Supervises the activities of the Casino gaming table such as Blackjack, American Roulette, Caribbean Stud Poker, Dice, and related services by performing the following essential duties.

Hiring Requirements:

• Minimum of three (3) years dealer experience with Blackjack, American Roulette, Caribbean Stud Poker, Dice, and other related table games. Shipboard experience preferred.
• Ability to perform mental arithmetic calculations quickly involving monetary units and calculating odds and percentages.
• Ability to make decisions based on sound judgment regarding gaming rules and regulations.
• Ability to observe and recognize payout accuracy, dealer behavior, and associated activities.
• Satisfactory completion of Gaming Board/Commission approved dealer school.
• Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Celebrity Connections standards.
• Knowledge of policies and practices involved in human resources functions. Ability to supervise an international team of dealers positively and productively by motivating, developing, and managing employees. Ability to utilize and administer disciplinary actions through coaching and counseling to improve performance or recommend termination.
• Ability to learn the financial aspects of a casino operation, including identifying expense reduction opportunities through cost control. Demonstrated aptitude for managing headcount within the area to support the vessel's business needs.
• Ability to stand and walk for extended periods.
• Working knowledge of computers, Internet access, and proficiency in software such as Excel, Word, or related programs.
• High school diploma or GED required; university degree preferred.

Additional Details:

• Seniority level: Associate
• Employment type: Contract
• Job function: Other
• Industry: Hotels and Motels

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