Casino Steward Supervisor - Guest-First Operations Lead

Gila River Resorts & Casinos; Arizona; On-site; USD 38,000 - 56,000; Full time

Job summary

Gila River Resorts & Casinos is seeking a Stewarding Supervisor to oversee the Stewarding team and coordinate with banquet setup for chairs, tables, and catering-related preparations. This role emphasizes delivering exceptional guest service and upholding the GILA WAY across food service areas.

Qualifications include a High School diploma or equivalent, supervisory experience, and completion of required compliance trainings.

Qualifications

• High School Diploma or equivalent preferred.
• Supervisory experience preferred.
• Must acquire and maintain compliance trainings (health, safety, BBP, alcohol awareness).
• Excellent guest service skills and strong communication are essential.

Responsibilities

• Promotes and provides excellent guest service experiences.
• Supervise Stewarding team and ensure duties are completed.
• Remove trash and maintain loading/receiving areas.
• Clean and sanitize food service areas and equipment.
• Maintain dependable attendance with minimal absences or lateness.
• Participate in special projects as assigned.

Skills

Guest service

Supervisory experience

Communication skills

Team coordination

Education

High School Diploma or equivalent

Tools

BBP training

Job description

Gila River Resorts & Casinos is seeking a Stewarding Supervisor to oversee the Stewarding team and coordinate with banquet setup for chairs, tables, and catering-related preparations. This role emphasizes delivering exceptional guest service and upholding the GILA WAY across food service areas.

Qualifications include a High School diploma or equivalent, supervisory experience, and completion of required compliance trainings.