Casino Shift Manager - Great American Casino Everett

Maverick Gaming; Everett (WA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off (80 hours)

Medical, Dental and Vision

Basic Life Insurance

401K

Education Reimbursement Program

Career Development Opportunities

Team Member Referral Program

Job summary

Maverick Gaming in Everett, WA, is seeking a Casino Shift Manager. You will oversee table game operations on your shift and lead staff while enforcing policies and maintaining a fun guest atmosphere.

The role requires prior gaming experience and knowledge of Washington gambling regulations, plus strong customer service and communication skills. This is a full-time position with competitive benefits and schedule flexibility.

Qualifications

• Must have gaming experience and knowledge of Washington gambling regulations.
• Supervisory experience in Food & Beverage preferred.
• Able to work varied hours and shifts.
• Ability to communicate effectively at all levels, with employees and guests.
• Maintains neat, professional appearance and good personal hygiene.
• Ability to speak, read and write English.

Responsibilities

• Oversee the efficient operation of all table games on a shift.
• Direct staff in accordance with corporate policies and objectives.
• Schedule dealers with GM approval.
• Ensure training and equitable treatment of all casino staff.
• Promote positive guest relations and create a fun atmosphere for guests.
• In GM's absence, be responsible for overall casino operations.
• Ensure compliance with Washington State Gaming Laws and internal controls.

Skills

Staff supervision

Customer service

Communication

English proficiency

Guest relations

Job description

Job Type

Full-time

Description

We love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun. We are searching for a Casino Shift Manager. The Casino Shift Manager is responsible for implementing and ensuring compliance with approved policies and procedures, while directing staff in accordance with corporate policies and objectives. Must be 21 years of age or older.

Pay Range

$28.00 - $32.00/Hour DOE

How You'll Succeed

• Minimum 6 months experience preferred.
• Oversee the efficient operation of all table games on a particular shift.
• Ensure the training and equitable treatment of all casino staff.
• Promote positive guest relations.
• Create a fun atmosphere for all guests.
• In the absence of the Assistant General Manager, responsible for the overall casino operations.
• Knowledge of all Washington State Gaming Laws and Regulations as well as the Company’s Internal Controls, policies and procedures.
• Schedule dealers, with approval of the Assistant General Manager.

Requirements

To be successful in this role, you need to have previous Gaming experience and knowledge that includes:

Working knowledge of the State of Washington Gambling regulations and rules preferred.

• Supervisory experience in Food & Beverage preferred
• Must have strong customer service skills and be able to work varied hours and shifts.
• Ability to communicate effectively at all times, with all levels of employees and guests.
• Encourages mutual respect, dignity and integrity with all staff by setting positive examples.
• Retain staff through involvement in training and development.Neat, professional appearance with good personal hygiene.
• Ability to speak, read and write English.

Full Time Team members will enjoy:

• 80 hours Paid Time Off
• Medical, Dental and Vision
• Basic Life Insurance
• 401K
• Education Reimbursement Program
• Career Development and Advanced Opportunities
• Team Member Referral program ($300 per team member referred!)
• And more!

Salary Description

$28.00 - $32.00/Hour