Casino Shift Manager - Great American Casino Everett

Socket.dev; Everett (WA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

80 hours Paid Time Off

Medical, Dental and Vision

Basic Life Insurance

401K

Education Reimbursement Program

Career Development and Advanced Opport

Team Member Referral program ($300 per

Job summary

Socket.dev is seeking a Casino Shift Manager to lead a shift, ensure policy compliance, and direct table game operations with a focus on guest satisfaction. The role requires supervisory experience in related settings and strong communication with staff and guests.

The position offers full-time hours with opportunities to oversee casino operations and staff training. A fun, respectful work culture is emphasized with competitive hourly compensation.

Qualifications

• Supervisory experience in Food & Beverage preferred.
• Strong customer service skills and ability to work varied hours and shifts.
• Ability to communicate effectively with staff and guests.
• English proficiency required.

Responsibilities

• Oversee the operation of all table games on a shift.
• Schedule dealers with approval of the Assistant General Manager.
• Ensure training and equitable treatment of all casino staff.
• Promote positive guest relations and create a fun atmosphere.
• In the absence of the AGM, manage overall casino operations.
• Know Washington State Gaming Laws and internal controls.

Skills

Supervisory experience

Customer service

Communication skills

Job description

Description

We love the casino business, we love serving guests, and we love having fun together. We are looking for people, great people, that are ready to treat guests and each other with respect and make each day at work fun.

Casino Shift Manager.

The Casino Shift Manager is responsible for implementing and ensuring compliance with approved policies and procedures, while directing staff in accordance with corporate policies and objectives. Must be 21 years of age or older.

Pay Range: $28.00 - $32.00/Hour DOE

How You'll Succeed

In this role you will:

• Minimum 6 months experience preferred.
• Oversee the efficient operation of all table games on a particular shift.
• Ensure the training and equitable treatment of all casino staff.
• Promote positive guest relations.
• Create a fun atmosphere for all guests.
• In the absence of the Assistant General Manager, responsible for the overall casino operations.
• Knowledge of all Washington State Gaming Laws and Regulations as well as the Company’s Internal Controls, policies and procedures.
• Schedule dealers, with approval of the Assistant General Manager.

Requirements

To be successful in this role, you need to have previous Gaming experience and knowledge that includes:

• Supervisory experience in Food & Beverage preferred
• Must have strong customer service skills and be able to work varied hours and shifts.
• Ability to communicate effectively at all times, with all levels of employees and guests.
• Encourages mutual respect, dignity and integrity with all staff by setting positive examples.
• Retain staff through involvement in training and development.
• Neat, professional appearance with good personal hygiene.
• Ability to speak, read and write English.

Full Time Team members will enjoy:

• 80 hours Paid Time Off
• Medical, Dental and Vision
• Basic Life Insurance
• 401K
• Education Reimbursement Program
• Career Development and Advanced Opportunities
• Team Member Referral program ($300 per team member referred!)
• And more!