Casino Security Shift Supervisor

North Star Mohican Casino Resort; Bowler (WI); On-site; USD 28,000 - 40,000; Full time

Job summary

North Star Mohican Casino Resort is seeking a Security Supervisor in the Gaming Division. The role supervises a shift of 12-20 security officers, maintaining attendance records and performance while ensuring premier customer service.

Officers wear the approved uniform and follow established procedures. The position requires Wisconsin licensing, background checks, and the ability to work all shifts, with differential shifts and weekend premiums as noted.

Qualifications

• Minimum two years of supervisory security experience.
• Strong verbal and written communication skills.
• Must obtain and maintain Mohican Nation Gaming License.
• Must be flexible with schedule to work all shifts, weekends and holidays.

Responsibilities

• Supervise a shift of 12-20 security officers and maintain attendance/performance records.
• Ensure customer service standards per company policies and procedures.
• Coordinate emergency procedures and assist on-site personnel as needed.
• Maintain radio incident logs and secure unused doorways/offices.
• Ensure security equipment is cared for and report damages.
• Adhere to all security rules, regulations, and workplace policies.

Skills

Supervisory experience

Verbal and written communication

Attention to detail

Customer service mindset

Team coordination

Education

High School Diploma or GED

Job description

North Star Mohican Casino Resort is seeking a Security Supervisor in the Gaming Division. The role supervises a shift of 12-20 security officers, maintaining attendance records and performance while ensuring premier customer service.

Officers wear the approved uniform and follow established procedures. The position requires Wisconsin licensing, background checks, and the ability to work all shifts, with differential shifts and weekend premiums as noted.