Casino Security Shift Manager: Protect Guests & Assets

Rivers Casino; Philadelphia (Philadelphia County); On-site; USD 60,000 - 90,000; Full time

Job summary

Rivers Casino is seeking a Security Shift Manager to oversee guest safety, asset protection and incident reporting. You will lead Security Officers and Supervisors, coordinate with EMS and law enforcement, and ensure regulatory compliance while maintaining Rivers' core values and a professional work environment.

The role requires prior security or law enforcement experience, supervisory capability, and strong communication skills to manage incidents and protect guests and staff in a casino

Qualifications

• Two or more years of security or law enforcement experience.
• Previous supervisory experience preferred.
• Knowledge of state gaming regulations and security practices.
• Excellent oral and written communication skills.

Responsibilities

• Maintain and promote Rivers Core Values at all times.
• Lead Security Officers and Supervisors, ensuring guest interactions with safety.
• Respond to emergencies per procedures; document incidents with reports.
• Observe, report, and act on suspicious or unusual situations.
• Ensure compliance with regulatory controls and company policies.
• Coordinate with local authorities when needed.

Skills

Leadership

Communication

Supervisory experience

Customer service

Investigation

Tools

Microsoft Office

Job description

Rivers Casino is seeking a Security Shift Manager to oversee guest safety, asset protection and incident reporting. You will lead Security Officers and Supervisors, coordinate with EMS and law enforcement, and ensure regulatory compliance while maintaining Rivers' core values and a professional work environment.

The role requires prior security or law enforcement experience, supervisory capability, and strong communication skills to manage incidents and protect guests and staff in a casino