Casino Security Shift Lead

Rivers Casino Philadelphia; Philadelphia (Philadelphia County); On-site; USD 60,000 - 76,000; Full time

Job summary

Rivers Casino Philadelphia is seeking an experienced Security Shift Manager to lead security staff, respond to emergencies, and uphold safety for guests and property. The role requires ensuring compliance with gaming regulations, coordinating with EMS and law enforcement when needed, and maintaining detailed security reports.

Responsibilities include supervising Security Officers, maintaining daily logs, interviewing involved parties, and training staff to uphold Rivers Core Values.

Qualifications

• Bachelor’s degree preferred; strong knowledge of gaming security.
• Two+ years in security or law enforcement; supervisory experience preferred.
• Knowledge of state gaming regulations and OSHA safety practices.
• Excellent oral and written communication; strong leadership.

Responsibilities

• Maintain safety for guests, employees, property and assets; enforce internal controls.
• Lead Security Officers, Supervisors and Patrol Officers; coordinate team activities.
• Respond to emergencies; defuse incidents; assist EMS and law enforcement as needed.
• Prepare detailed security reports and log daily activities.
• Ensure compliance with Pennsylvania Gaming Control Board regulations and internal procedures.
• Interview guests and team members when security incidents occur; escalate as needed.
• Hires, trains, and manages staff per departmental policies; schedule shifts.
• Maintain grooming standards and professional demeanor; greet guests and teams.

Skills

Leadership

Communication

Organization

Planning

Microsoft Office

Flexibility

Licensing

Teamwork

Observation

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Rivers Casino Philadelphia is seeking an experienced Security Shift Manager to lead security staff, respond to emergencies, and uphold safety for guests and property. The role requires ensuring compliance with gaming regulations, coordinating with EMS and law enforcement when needed, and maintaining detailed security reports.

Responsibilities include supervising Security Officers, maintaining daily logs, interviewing involved parties, and training staff to uphold Rivers Core Values.