Security Shift Leader — EMT Certified

Rivers Casino Philadelphia; Philadelphia (Philadelphia County); On-site; USD 60,000 - 75,000; Full time

Job summary

Rivers Casino Philadelphia is seeking a Security Supervisor to maintain physical safety for guests, staff, property and assets while complying with Pennsylvania Gaming Control Board requirements. You will supervise officers, respond to incidents, coordinate with authorities, and perform EMT duties as needed.

Ideal candidates bring at least two years in security or law enforcement, EMT certification or near completion, and strong leadership and communication skills.

Qualifications

• Must be 18 years of age or older.
• Bachelor’s degree preferred.
• Two or more years of previous security or law enforcement experience.
• EMT certification or within 6 months of hire.
• Previous supervisory experience preferred
• Gaming leadership experience preferred
• Knowledge of state gaming regulations, safety and security practices and protocols.
• Excellent oral and written communication skills.
• Excellent leadership/motivation skills.
• Excellent organization and planning skills.
• Excellent knowledge of various computers programs including Microsoft Office (Word, Excel, etc.).
• Available to work flexible shifts, weekends and holidays.
• Ability to obtain and maintain all necessary licensing.

Responsibilities

• Maintains policies and programs to ensure physical safety of guests, employees, property and assets.
• Provide exceptional customer service to guests at all times; respond to disturbances and defuse incidents.
• Supervise security staff and assist with guest interactions and transactions as needed.
• Ensure compliance with regulatory controls and internal procedures; coordinate with law enforcement and firefighting agencies.
• Write detailed security reports and maintain daily logs.
• Perform EMT duties when needed and respond to emergencies as First Responder.

Skills

Oral and written communication

Leadership

Teamwork

Problem-solving

Calm under pressure

Education

Bachelor’s degree preferred

EMT certification or within 6 months

Tools

Microsoft Office (Word, Excel)

Job description

Rivers Casino Philadelphia is seeking a Security Supervisor to maintain physical safety for guests, staff, property and assets while complying with Pennsylvania Gaming Control Board requirements. You will supervise officers, respond to incidents, coordinate with authorities, and perform EMT duties as needed.

Ideal candidates bring at least two years in security or law enforcement, EMT certification or near completion, and strong leadership and communication skills.