Casino Security Shift Lead – Protect Guests & Assets

Happy Valley Casino; State College (Centre County); Presencial; USD 40.000 - 44.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

Employee Discounts

Free Employee Dining

Recognition Program

PTO

Descripción de la vacante

Happy Valley Casino in State College, PA is seeking a Security Shift Supervisor to lead Security Officers during a busy shift, ensure compliance with PA Gaming Control Board regulations, and maintain a safe, welcoming environment for guests and staff.

The ideal candidate will have at least one year of security or casino experience, strong leadership and communication skills, and the ability to obtain licensure.

Formación

• Minimum of one year of related security, law enforcement, military service, or high-volume casino experience.
• Prior supervisory or leadership experience preferred.
• Ability to obtain and maintain licensure through the Pennsylvania Gaming Control Board.
• Knowledge of Pennsylvania Gaming Control Board regulations and related laws.
• CPR and First Aid certification preferred.
• Strong leadership, organizational, and interpersonal skills.
• Excellent verbal and written communication.

Responsabilidades

• Oversee Security Officers on shift.
• Ensure adherence to Pennsylvania Gaming Control Board regulations and security procedures.
• Respond to incidents and emergencies and file timely reports.
• Manage keys and access devices.
• Train and develop Security Officers.
• Maintain safety of guests, employees, assets, and property.
• Investigate incidents and policy violations.
• Document all incidents thoroughly.
• Coordinate with Surveillance to prevent theft, fraud, cheating.
• Utilize CCTV, access control, alarms and related security systems.
• Maintain a visible presence on the gaming floor.
• Communicate guest exclusions and security updates to Officers.
• Promote positive guest interactions and service.
• Support staffing requirements and coverage as needed.
• Be available for any shift including weekends and holidays.
• Perform other duties as assigned.

Conocimientos

Leadership

Supervisory experience

Communication

Calm under pressure

Customer service

Descripción del empleo

Happy Valley Casino in State College, PA is seeking a Security Shift Supervisor to lead Security Officers during a busy shift, ensure compliance with PA Gaming Control Board regulations, and maintain a safe, welcoming environment for guests and staff.

The ideal candidate will have at least one year of security or casino experience, strong leadership and communication skills, and the ability to obtain licensure.