SECURITY GUARD

Happy Valley Casino; State College (Centre County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company Paid Life Insurance

Wide Variety of Voluntary Insurance

Retirement Options

Employee Assistance Program

Discounts (National and Local)

Free Employee Dining

Employee Recognition Program

PTO Schedules

Job summary

Happy Valley Casino in State College, PA is seeking a Security Officer to join our Security team. The role ensures a safe, secure, and welcoming environment for guests and team members and reports to the Security Shift Supervisor.

Responsibilities include patrolling, enforcing policies, responding to incidents, documenting reports, and coordinating with other departments. The ideal candidate has a high school diploma and a background in security, with flexibility to work any shift.

Qualifications

• High School Diploma or equivalent.
• Experience in security, law enforcement, military, hospitality, or customer service preferred.
• Valid Pennsylvania Driver's License.
• Ability to obtain and maintain licensure through the Pennsylvania Gaming Control Board.
• Flexible schedule including days, nights, overnights, weekends, holidays.
• Availability to work all shifts.
• Ability to lift up to 50 pounds.
• Ability to stand and walk for up to 8 hours.
• Strong observation, communication, conflict resolution, and problem-solving skills.
• Maintain professional demeanor under pressure.

Responsibilities

• Maintaining constant vigilance to ensure the safety and security of guests, team members, and company property.
• Conducting routine patrols of the casino, parking areas, and other assigned locations.
• Enforcing company policies, procedures, and applicable regulations.
• Monitoring and securing all assigned posts and areas of responsibility.
• Responding to incidents, emergencies, guest concerns, and requests for assistance in a professional and timely manner.
• Documenting incidents and preparing detailed reports when required.
• Promoting positive guest interactions and outstanding customer service.
• Maintaining professional relationships with all departments to support overall property operations.
• Assisting with crowd control, special events, and emergency response situations as needed.
• Supporting mandatory staffing needs and operational requirements throughout the property.
• Remaining available to work any shift, including days, evenings, overnights, weekends, and holidays, as business needs require.
• Performing other duties and special projects as assigned.

Skills

Strong observation

Communication

Conflict resolution

Problem-solving

Professional demeanor

Education

High School Diploma or equivalent

Experience in security, law enforcement, military, hospitality, or customer service preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SECURITY GUARD

Security 02-020 Active - Non Union full-time State College, PA, US

Right in the heart of State College, PA you will find the newest entertainment destination. Happy Valley Casino has taken over in The Nittany Mall, bringing the area's first-ever gaming facility! With two dining options, cocktail service, 30+ table games, and over 600 slot machines, we are sure to be the number one entertainment destination in Happy Valley!

We are looking for a dedicated Security Officer to join our Security team. This position plays a critical role in maintaining a safe and secure environment for our guests, team members, and property. The ideal candidate has a strong sense of responsibility, excellent communication skills, and the ability to remain calm and professional in a fast-paced entertainment environment. This individual is committed to delivering exceptional guest service while ensuring compliance with company policies and security procedures.

This position will report directly to the Security Shift Supervisor and will be responsible for:

• Maintaining constant vigilance to ensure the safety and security of guests, team members, and company property.
• Conducting routine patrols of the casino, parking areas, and other assigned locations.
• Enforcing company policies, procedures, and applicable regulations.
• Monitoring and securing all assigned posts and areas of responsibility.
• Responding to incidents, emergencies, guest concerns, and requests for assistance in a professional and timely manner.
• Documenting incidents and preparing detailed reports when required.
• Promoting positive guest interactions and outstanding customer service.
• Maintaining professional relationships with all departments to support overall property operations.
• Assisting with crowd control, special events, and emergency response situations as needed.
• Supporting mandatory staffing needs and operational requirements throughout the property.
• Remaining available to work any shift, including days, evenings, overnights, weekends, and holidays, as business needs require.
• Performing other duties and special projects as assigned.

The successful candidate for this role will possess the following:

• High School Diploma or equivalent.
• Previous security, law enforcement, military, hospitality, or customer service experience preferred.
• Valid Pennsylvania Driver's License required.
• Ability to obtain and maintain licensure through the Pennsylvania Gaming Control Board.
• Ability to work a flexible schedule, including days, nights, overnights, weekends, holidays, and mandatory staffing assignments as required.
• Availability to work all shifts based on operational needs.
• Ability to repeatedly lift and carry up to 50 pounds.
• Ability to perform repetitive motion tasks.
• Ability to stand and walk for extended periods, typically up to 8 hours per shift.
• Strong observation, communication, conflict resolution, and problem-solving skills.
• Ability to maintain a professional demeanor in high-pressure situations.

Happy Valley Casino is not just a fun place to work. We ensure our employees are rewarded with optimal benefits to meet your daily needs.

As a full-time employee, you will receive:

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Wide Variety of Voluntary Insurance Options
• Retirement Options

All of our dedicated team members will enjoy the following fringe benefits:

• Employee Assistance Program
• Unlimited Access to National and Local Discounts
• Free Employee Dining
• Robust Employee Recognition Program
• PTO Schedules That Promote Work/Life Balance

Casino employees may be required to obtain a Pennsylvania Gaming License. Cost of licensure is covered by Happy Valley Casino.

Saratoga Casino Holdings, LLC and its subsidiaries are an equal opportunity employer and strongly committed to workforce diversity. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin, and veteran status. The company is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.

This job description is not intended to be an exclusive or exhaustive list of all duties, responsibilities, or qualifications associated with the position. Employees may be required to perform additional job-related duties as assigned.