Casino Security Lead: Guest Safety & Operations

Prairie Flower Casino; Iowa; Vor Ort; USD 29.000 - 32.000; Vollzeit

Zusammenfassung

Prairie Flower Casino is seeking a Security Lead Officer Graves to guide the Security Department under the Security Supervisor. The role requires overseeing daily operations, reporting incidents, and ensuring guest and staff safety with excellent customer service.

Candidate should have casino experience, strong communication, organizational skills, and a valid gaming license along with a driver’s license. This on-site position may require nights, weekends, and holidays.

Qualifikationen

• 1 year of casino industry experience preferred.
• Excellent Guest Service and interpersonal skills required.
• Must be able to read, write, speak and understand English. Bilingual skills a plus.
• Excellent written and oral communication skills required.
• Strong organizational skills required.
• Ability to read, analyze, and act upon documents and reports necessary.
• Must be able to effectively use a computer as well as various software including Microsoft Office Suite.
• Must be able to maintain appropriate Gaming License.
• Must maintain a valid driver’s license with a safe driving record.

Aufgaben

• Provide guidance and resources for the Security Department under the direction of the Security Supervisor.
• Act as Supervisor in their absence; ensure daily operations and tasks are maintained and report issues.
• Complete accurate written reports on security-related incidents involving guests or staff.
• Escort and observe guests and employees to ensure safety and report hazards.
• Maintain knowledge of the facility and special events on property.
• Represent Prairie Flower Casino positively and uphold mission and values.

Kenntnisse

Guest service

Interpersonal skills

English proficiency

Communication skills

Organizational skills

Microsoft Office

Gaming license

Driver's license

Tools

Microsoft Office Suite

Jobbeschreibung

Prairie Flower Casino is seeking a Security Lead Officer Graves to guide the Security Department under the Security Supervisor. The role requires overseeing daily operations, reporting incidents, and ensuring guest and staff safety with excellent customer service.

Candidate should have casino experience, strong communication, organizational skills, and a valid gaming license along with a driver’s license. This on-site position may require nights, weekends, and holidays.