Casino Security Lead & Guest Safety Champion

Prairie Flower Casino; Carter Lake (IA); Vor Ort; USD 29.000 - 37.000; Vollzeit

Zusammenfassung

Prairie Flower Casino seeks a Security Lead Officer GRAVES to guide the Security Department under supervision. Duties include incident reporting, supervising in absence of leadership, and enforcing policies to protect guests, team members, and property.

The role requires English fluency, strong customer service, and the ability to work nights, weekends, and holidays on-site. Prior casino experience is preferred and gaming license is required.

Qualifikationen

• 1 year of casino industry experience preferred.
• Excellent Guest Service and interpersonal skills required.
• Must read, write, speak and understand English; bilingual a plus.
• Excellent written and oral communication skills.
• Strong organizational skills.
• Ability to read, analyze, and act upon documents and reports.
• Ability to perform basic arithmetic and use a computer and Microsoft Office.

Aufgaben

• Provide guidance and resources for the Security Department.
• Act as acting Supervisor in the absence of department leadership.
• Prepare accurate written reports on security incidents.
• Escort and observe guests and employees for safety and protection.
• Maintain knowledge of facilities and special events on property.
• Interact with guests and team members professionally and courteously.
• Ensure compliance with gaming regulations and company policies.
• Maintain attendance, confidentiality, and professionalism.
• Work on-site, including nights, weekends, and holidays.

Kenntnisse

Guest service

English proficiency

Communication skills

Organizational skills

Reading documents

Stress management

Supervisory readiness

Tools

Microsoft Office

Jobbeschreibung

Prairie Flower Casino seeks a Security Lead Officer GRAVES to guide the Security Department under supervision. Duties include incident reporting, supervising in absence of leadership, and enforcing policies to protect guests, team members, and property.

The role requires English fluency, strong customer service, and the ability to work nights, weekends, and holidays on-site. Prior casino experience is preferred and gaming license is required.