Casino Security & Guest Safety Advocate

Hollywood Casino Charles Town; Charles Town (WV); On-site; USD 32,000 - 52,000; Full time

Job summary

Hollywood Casino Charles Town is seeking a Security Officer to safeguard guests, team members, and property on HCCTR premises in West Virginia. The role requires staying alert during shifts, inspecting for security risks, and reporting incidents while ensuring a professional, confidential workplace.

Qualifications include a high school diploma or equivalent, 21+ years old, CPR certification, WV licensing, and reliable driving privileges.

Qualifications

• High school diploma or equivalent required.
• One to three months related experience and/or training preferred.
• Must be at least 21 years old.
• Must obtain WV Lottery licensing annually and CPR certification.
• Valid driver’s license; driving record checks may apply.
• Ability to read and comprehend simple instructions; good communication with others.

Responsibilities

• Shall ensure the safety of customers, employees and others on HCCTR premises.
• Greets patrons and inspects bags for unauthorized items.
• Transports gaming chips to and from tables per procedures.
• Performs the drop for table games in accordance with internal control procedures.
• Reports critical situations to supervision.
• Maintains confidentiality and professional conduct at all times.
• Participates in meetings and training as required.

Skills

Observation skills

Customer service

Diplomacy

Communication

Team spirit

Education

High school diploma or equivalent

Job description

Hollywood Casino Charles Town is seeking a Security Officer to safeguard guests, team members, and property on HCCTR premises in West Virginia. The role requires staying alert during shifts, inspecting for security risks, and reporting incidents while ensuring a professional, confidential workplace.

Qualifications include a high school diploma or equivalent, 21+ years old, CPR certification, WV licensing, and reliable driving privileges.