Casino Security & Guest Experience Specialist

Hollywood Casino at The Meadows; Washington (Washington County); On-site; USD 19,000 - 28,000; Full time

Job summary

Hollywood Casino at The Meadows in Washington County, PA is seeking security professionals who can ensure guest safety and protect property. You will patrol the casino, hotel, and surrounding areas, escort and transport funds, monitor surveillance, and respond to disturbances or emergencies.

Requirements include a High School Diploma or equivalent, excellent customer service and communication skills, the ability to obtain a valid driver’s license, and the ability to work on foot and climb

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to identify and quickly respond to potential problems and conflicts.
• Must be fluent and literate in English.
• Must have the ability to write clear, accurate and concise reports.
• Must have strong computer skills and be fully competent in Microsoft Office applications.

Responsibilities

• Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas for safety.
• Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops.
• Responds to disturbances and alarms to ensure a safe environment for guests and team members.
• Maintains confidentiality in all company matters.
• Operates Security Dispatch and maintains logs.

Skills

Customer service

Interpersonal skills

Problem solving

Organizational skills

Written and verbal communication

English proficiency

Microsoft Office

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Hollywood Casino at The Meadows in Washington County, PA is seeking security professionals who can ensure guest safety and protect property. You will patrol the casino, hotel, and surrounding areas, escort and transport funds, monitor surveillance, and respond to disturbances or emergencies.

Requirements include a High School Diploma or equivalent, excellent customer service and communication skills, the ability to obtain a valid driver’s license, and the ability to work on foot and climb