Casino Security & Guest Experience Officer I

Twenty-Nine Palms Band of Mission Indians; Coachella (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Twenty-Nine Palms Band of Mission Indians is seeking a security officer for Spotlight 29 and Tortoise Rock Casino. The role protects tribal property from fire, theft, vandalism, and unauthorized entry while delivering our HEART service promise to guests and team members.

Responsibilities include standing posts, assisting with gaming-related security, reporting incidents, and ensuring safety compliance with MICS and TICS.

Qualifications

• Provide outstanding customer service to guests and all employees.
• Maintain security of tribal members, employees, guests, and tribal property.
• Document suspicious persons and/or activities on prescribed forms.
• Perform gaming-related standbys and security posts.
• Inspect areas for security/safety breaches and report to supervisor.
• Follow safety policies and attend training as required.

Responsibilities

• Provide outstanding customer service to guests and fellow Team Members.
• Protect tribal property and ensure secure entry to facilities.
• Document incidents and report to supervisory staff.
• Maintain security posts and assist with game-related standbys.
• Inspect premises for security/safety issues and respond appropriately.
• Adhere to all safety policies and training requirements.

Skills

Customer service

Security awareness

Reporting

Emergency response

Traffic control

Education

High school diploma

Job description

Twenty-Nine Palms Band of Mission Indians is seeking a security officer for Spotlight 29 and Tortoise Rock Casino. The role protects tribal property from fire, theft, vandalism, and unauthorized entry while delivering our HEART service promise to guests and team members.

Responsibilities include standing posts, assisting with gaming-related security, reporting incidents, and ensuring safety compliance with MICS and TICS.