Public Safety Officer I

Twenty Nine Palms Band of Mission Indians; Coachella (CA); On-site; USD 38,000 - 58,000; Full time

Job summary

The Twenty Nine Palms Band of Mission Indians is seeking a Security Officer to protect Spotlight 29 and Tortoise Rock Casino and other tribal properties. You will perform security standby duties, monitor posts, log incidents, and ensure a safe guest experience as part of our Five-Star service promise.

The role requires a high school diploma, background check, random drug screening, and certifications (Tribal Gaming License, CA guard card, CPR/First Aid, Baton and Pepper Spray permits).

Qualifications

• High school diploma or equivalent required.
• Background suitability investigation required.
• Must pass periodic random drug screens.
• Must obtain Tribal Gaming License and valid CA guard card.
• CPR/First Aid certification required.

Responsibilities

• Provide outstanding customer service to guests and employees.
• Perform general security duties to protect tribal property and people.
• Monitor premises and report suspicious activity.
• Standby and security posts, conduct chip transfers as required.
• Inspect assigned areas for safety breaches and escalate to supervisor.
• Maintain logs of incidents and incidents data.
• Assist in emergency response procedures.

Skills

Customer service

Observation

Communication

Security awareness

Education

High school diploma or equivalent

Job description

SUMMARY:This position is responsible for protecting Spotlight 29 and Tortoise Rock Casino, or other Tribal property against fire, theft, vandalism, and illegal entry by performing standby and security functions. In addition, you are the HEART of our Five-Star Experience for guests and fellow Team Members. This includes embodying our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters. Our commitment is to provide outstanding guest service, making every person's experience our priority through consistent service expectations with HEART. Hello, Engage, Anticipate, Resolve, Thank.ESSENTIAL DUTIES AND RESPONSIBILITIES:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Provide outstanding customer service to guests and all other employees by exceeding our mission statement.Provide general security services for the protection of tribal members, employees, guests and tribal property.Document suspicious persons and/or activities on prescribed departmental forms.Perform gaming related standbys, carries out chip transfers, and stands security posts.Inspect assigned areas for security and/or safety breaches and reports any potential situations to supervisor.Sound alarm or call police or fire department by telephone in case of fire or presence of unauthorized persons.Record data such as property damage, unusual occurrences, and malfunctioning of machinery or equipment, for use of supervisory staff.Regulate vehicle and pedestrian traffic at Casino to maintain orderly flow.Possess knowledge of Casino services and promotions and the location thereof.Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS)Present a positive image of the Casino to its guests and vendors and to assist them as required.Must follow all safety policies and procedures and attend all scheduled safety meetings and training as a condition of employment.Perform any other duties that may be assigned from time to time.SUPERVISORY RESPONSIBILITIES:This job requires no supervisory responsibilities.EDUCATION AND EXPERIENCE (MUST BE DOCUMENTED):Must possess a high school diploma or equivalent.Should possess 1-3 months related experience and/or training; or equivalent combination of education and experience.CERTIFICATION, LICENSES AND ANY ADDITIONAL REQUIREMENTS:Must pass periodic random drug screensMust pass pre-employment physicalMust be able to pass background suitability investigationMust obtain a Tribal Gaming LicenseMust provide proof of eligibility to work in the United States within 72 hours of employmentMust obtain and maintain CPR First Aid CertificationMust possess and maintain a current CA guard cardMust possess a Baton permitMust possess a Pepper Spray permitPHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is occasionally required to run. The employee must occasionally lift up to 75 pounds and move up to 150 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, motor vehicles, and extreme variations in temperature.The employee will be exposed to extreme variations in noise level in the work environment.The Casino is open 24 hours per day, seven (7) days a week; therefore, the employee must be flexible to work any and all shifts.The Casino is a gaming facility.The Casino is not a smoke-free environment.Be aware that surveillance cameras and audio equipment monitor the premises recording activity throughout the facility on a 24-hour, 7 – day per week basis.Must be available for emergency calls 24/7.INDIAN PREFERENCE ACT:The Twenty-Nine Palms Band of Mission Indians has a resolution on file with Human Resources to ensure that Indian Preference will be adhered to in the following order in accordance with IPA:1. Tribal Members2. Other Native Americans3. All other ethnic groups