Casino Restaurant Host: VIP Reservations & Guest Experience

Seneca Gaming Corporation; Buffalo, Northern (NY, KY); Hybrid; USD 18,000 - 26,000; Full time

Job summary

Seneca Gaming Corporation is seeking a Restaurant Host in Buffalo, NY. Responsibilities include greeting guests, managing reservations, seating guests promptly, and providing courteous service in a fast-paced casino dining environment.

Candidates should be at least 18, have a high school diploma or equivalent, and possess strong English communication skills along with prior customer service experience. Ability to stand for long periods and lift up to 20 pounds is required.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalency preferred.
• Previous customer service experience required.
• Ability to speak clearly in English and interact well with customers.

Responsibilities

• Greet guests and manage reservations and seating.
• Provide prompt, friendly service in food and beverage operations.
• Answer telephone inquiries and report compliments or problems to shift manager.
• Maintain knowledge of menu, wine lists, and daily specials.
• Operate the POS system for check and cashing procedures.
• Keep host areas clean and organized and prep tables for service.
• Collaborate with servers and managers to ensure guest satisfaction.

Skills

Outgoing personality

Customer service

Communication skills

English proficiency

Education

High school diploma or equivalent

Tools

POS system

Job description

Seneca Gaming Corporation is seeking a Restaurant Host in Buffalo, NY. Responsibilities include greeting guests, managing reservations, seating guests promptly, and providing courteous service in a fast-paced casino dining environment.

Candidates should be at least 18, have a high school diploma or equivalent, and possess strong English communication skills along with prior customer service experience. Ability to stand for long periods and lift up to 20 pounds is required.