Guest-Centric Casino Busser — Fast-Paced Dining

Seneca-Gaming-Corporation; Buffalo (NY); On-site; USD 12,000 - 17,000; Full time

Job summary

Seneca Niagara Casino & Hotel in Buffalo, NY is seeking a Restaurant Busser to deliver fast, friendly service and support the dining team. You will greet guests, clear and reset tables, and assist coworkers while maintaining menu knowledge and decorum.

The role requires standing and walking in a fast-paced casino environment, lifting up to 60 pounds, and interacting professionally with guests and staff. 18+ and prior customer service experience preferred.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent preferred.
• Previous customer service experience preferred.

Responsibilities

• Greet all guests promptly with water and bread.
• Balance and carry trays to tables weighing up to 60 pounds.
• Clear and reset tables according to bus person manual.
• Provide exceptional customer service in a friendly, professional manner.
• Maintain knowledge of menu, wine lists, and hours of operation.
• Assist other employees and perform duties as assigned.

Skills

Communication skills

Written communication

Conflict resolution

Education

High school diploma or equivalent

Job description

Seneca Niagara Casino & Hotel in Buffalo, NY is seeking a Restaurant Busser to deliver fast, friendly service and support the dining team. You will greet guests, clear and reset tables, and assist coworkers while maintaining menu knowledge and decorum.

The role requires standing and walking in a fast-paced casino environment, lifting up to 60 pounds, and interacting professionally with guests and staff. 18+ and prior customer service experience preferred.