Casino Public Space Supervisor

Seminole Hard Rock Support Services; Seminole (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Seminole Hard Rock Support Services is seeking a Supervisor to oversee Public Space cleaning personnel in our casino environment. You will assign duties, monitor quality, and train staff to maintain clean, sanitary public areas.

The role requires a high school diploma and at least three years in housekeeping or janitorial operations, with two years in supervision. You must pass background checks to obtain gaming licensure and work in a fast-paced setting.

Qualifications

• High school diploma.
• A minimum of three (3) years’ experience in housekeeping, custodial, or janitorial operations.
• A minimum of two (2) years progressive supervisory experience.

Responsibilities

• Supervises the work activities of cleaning personnel in terms of production, quality control, and service to guests.
• Assigns duties, inspects work, and investigates complaints regarding service and takes corrective action.
• Trains employees and monitors supply and equipment use.
• Conducts daily employee line-ups to inform team members of work duties.
• Inspects public areas to determine need for repairs to fixtures, furnishings, and equipment.
• Investigates complaints regarding cleaning quality or service to guests and takes corrective action.
• Attends periodic staff meetings to discuss policies and guest complaints and make recommendations.

Skills

Supervisory experience

Guest relations

Education

High school diploma

Job description

Seminole Hard Rock Support Services is seeking a Supervisor to oversee Public Space cleaning personnel in our casino environment. You will assign duties, monitor quality, and train staff to maintain clean, sanitary public areas.

The role requires a high school diploma and at least three years in housekeeping or janitorial operations, with two years in supervision. You must pass background checks to obtain gaming licensure and work in a fast-paced setting.