Public Space Leader — Luxury Hotel & Casino

Hard Rock International; Florida; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Ins.

401K

Paid time off

Annual Bonus Opportunity

Job summary

Seminole Hard Rock Hotel & Casino Hollywood is seeking an Assistant Executive Housekeeper to oversee the Public Space Department's shift managers and cleaning staff, ensuring a clean, sanitary, and inviting casino environment.

The role emphasizes staff coaching, training, and compliance with Gaming Commission regulations, while collaborating with management to maintain high standards and guest satisfaction.

Qualifications

• High School diploma or equivalent required with 3 years in a managerial capacity overseeing a large number of public space/environmental services staff.
• Minimum of 3 years of experience in Casino housekeeping.

Responsibilities

• Assigns team member duties and inspects work for conformance to standards of cleanliness.
• Controls supply and equipment use.
• Investigates complaints regarding cleaning and takes corrective action.
• Inspects all public areas and offices to determine need for repairs or replacement of furniture or equipment, and makes recommendations to administration.
• Conducts orientation of new team members and ongoing in-service training of staff to explain policies, procedures, and guest service skills.
• Attends training seminars to enhance management and supervisory skills and productivity.
• Develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.
• Demonstrate commitment to responsible gaming and alcohol service by notifying management of concerns.

Skills

Staff management

Public area cleaning

Quality control

Guest service

Education

High School diploma

3 years managerial experience

Job description

Seminole Hard Rock Hotel & Casino Hollywood is seeking an Assistant Executive Housekeeper to oversee the Public Space Department's shift managers and cleaning staff, ensuring a clean, sanitary, and inviting casino environment.

The role emphasizes staff coaching, training, and compliance with Gaming Commission regulations, while collaborating with management to maintain high standards and guest satisfaction.