Casino Operations Lead - Slots & Tables

Ameristar-Casinos,-Inc.; Saint Charles (MO); On-site; USD 54,000 - 94,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Casino Operations professional in Missouri to coordinate and oversee pit procedures and guest service standards. This role demands strong leadership across Slots and Table Games, with adherence to policies and the ability to train dealers and assist in talent hiring.

The position emphasizes reliability, confidentiality, and integrity in a fast-paced gaming environment. Applicants should demonstrate guest-focused service, regulatory awareness, and the

Qualifications

• Adhere to guest service requirements and standards.
• Oversee both Slots and Table Games departments.
• Explain and enforce company policies and regulatory procedures.
• Maintain professional conduct and appearance.
• Protect confidential information.
• Address team questions; conduct internal investigations.
• Assist Talent Team with interviews and hiring recommendations.
• Train dealers to maintain high performance.

Responsibilities

• Coordinate and implement pit procedures.
• Maintain two-way communication with subordinates about new policies.
• Uphold professionalism when dealing with guests and staff.
• Serve as Shift Manager designee for taxable jackpots in slots when needed.

Skills

Guest service

Team leadership

Regulatory compliance

Interview support

Job description

Boyd Gaming Corporation is seeking a Casino Operations professional in Missouri to coordinate and oversee pit procedures and guest service standards. This role demands strong leadership across Slots and Table Games, with adherence to policies and the ability to train dealers and assist in talent hiring.

The position emphasizes reliability, confidentiality, and integrity in a fast-paced gaming environment. Applicants should demonstrate guest-focused service, regulatory awareness, and the