Casino Operations Analyst - Onboard Revenue & Analytics

Royal Caribbean Group; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Royal Caribbean Group is seeking an Analyst, Casino Operations to join our on-site team at the Royal Caribbean Headquarters. The role supports a key vertical in casino marketing, vendor accounts, and onboard revenue initiatives while enabling autonomous, efficient daily operations.

The successful candidate will analyze performance, contribute to forecasting, and collaborate with cross-functional teams to drive VIP guest satisfaction and program improvements.

Qualifications

• Bachelor degree in Marketing or Hospitality or related field is required.
• 2+ years of work experience in casino marketing, hospitality or related positions.
• Strong proficiency Microsoft Suite preferred.

Responsibilities

• Analyze casino segment performance and recommend actions to improve results.
• Support onboarding and vendor account initiatives for Onboard Revenue.
• Develop and maintain reporting, dashboards, and KPIs for Casino Operations.

Skills

Microsoft Suite proficiency

Time management

Communication skills

Education

Bachelor degree in Marketing or Hospitality

Tools

Microsoft Office

Job description

Royal Caribbean Group is seeking an Analyst, Casino Operations to join our on-site team at the Royal Caribbean Headquarters. The role supports a key vertical in casino marketing, vendor accounts, and onboard revenue initiatives while enabling autonomous, efficient daily operations.

The successful candidate will analyze performance, contribute to forecasting, and collaborate with cross-functional teams to drive VIP guest satisfaction and program improvements.