Casino Kitchen Steward: Guest-Facing, Fast-Paced Support

Bally's; Kansas City (MO); On-site; USD 18,000 - 28,000; Full time

Job summary

Bally's in Kansas City, MO is seeking staff to provide welcoming guest service in a casino setting. You will assist guests, maintain a clean work area, and ensure safety and compliance with gaming regulations.

The role requires the ability to work varied shifts, including nights and weekends, and to follow all policies. A High School diploma is required; MO Gaming License Level 2 is preferred for applicants.

Qualifications

• High School diploma or better required.
• MO Gaming License Level 2 preferred.

Responsibilities

• Maintain a pleasant, friendly attitude toward guests at all times.
• Fill ice bins as needed.
• Empty garbage and mop floors.
• Know casino events and promotional activities.
• Keep work area clean and orderly.
• Ensure safety and security of team members and guests.
• Follow policies and procedures established by Bally's and management.
• Work any assigned shift, including late nights, weekends, holidays, and overtime.
• Read, write, and understand simple instructions.
• Communicate with all departments and fellow team members.
• Adhere to Missouri Gaming Commission regulations and health/sanitation laws.
• Handle situations with intoxicated guests.
• Perform duties in a high-volume, fast-paced environment under time pressures.

Skills

Customer service

Communication

Teamwork

Education

High School or better

MO Gaming License Level 2 (preferred)

Job description

Bally's in Kansas City, MO is seeking staff to provide welcoming guest service in a casino setting. You will assist guests, maintain a clean work area, and ensure safety and compliance with gaming regulations.

The role requires the ability to work varied shifts, including nights and weekends, and to follow all policies. A High School diploma is required; MO Gaming License Level 2 is preferred for applicants.