Casino Guest Experience Steward

Bally's Kansas City Casino; Kansas City (MO); On-site; USD 17,000 - 25,000; Full time

Job summary

Bally's Kansas City Casino is hiring a customer-facing team member to maintain a pleasant, friendly attitude toward guests and to support safe, orderly operations in a high-volume environment.

The role requires reading and following simple instructions, complying with Missouri Gaming Commission regulations, and performing tasks such as stocking ice bins, cleaning areas, and assisting with promotional activities while working varied shifts.

Qualifications

• Must be able to read, write, and understand simple instructions.
• Must understand Missouri Gaming Commission regulations, sanitation and health department regulations for safe handling of alcohol, and any other federal, state, and/or local regulations.

Responsibilities

• Maintain a pleasant, friendly attitude toward all guests at all times.
• Fill ice bins as needed.
• Empty garbage and mop floors.
• Keep work area clean and orderly.
• Comply with Bally's policies and procedures and be flexible with shifts.

Skills

Customer service

Communication

Teamwork

Education

High School or higher

Job description

Bally's Kansas City Casino is hiring a customer-facing team member to maintain a pleasant, friendly attitude toward guests and to support safe, orderly operations in a high-volume environment.

The role requires reading and following simple instructions, complying with Missouri Gaming Commission regulations, and performing tasks such as stocking ice bins, cleaning areas, and assisting with promotional activities while working varied shifts.