Casino Host

Downs Racing, LP; Wilkes-Barre (Luzerne County); On-site; USD 26,000 - 38,000; Full time

Job summary

Downs Racing, LP seeks a friendly Host to welcome guests in our casino lounge, verify IDs, and issue player cards for complimentary requests. You will maintain the daily tally of guest entries and share a positive image of the venue.

The role requires a high school diploma and at least one year of high-volume casino experience. You must stand for long periods and work flexible shifts, including weekends and holidays.

Qualifications

• High school diploma required.
• One year of high volume casino experience required.
• Must be able to stand during entire shift with frequent reaching, bending and stooping.
• Must be able to work various shifts and flexible hours including weekends and holidays.

Responsibilities

• Greets valued guests in a courteous manner, developing a recognition for these players and extending a positive image to these guests.
• Records all guests entering lounges on daily tally Sheet.
• Responsible for approving access to VIP benefits and lounges.
• Promotes superior guest service.

Skills

Guest service

Communication

Education

High school diploma

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIESIF YOU ARE AN EXISTING EMPLOYEE, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: CAREER SITEJob DutiesGreets valued guests in a courteous manner, developing a recognition for these players and extending a positive image to these guests. Host obtains photo identification and player cards for complimentary requests. Records all guests entering lounges on daily tally Sheet. Performs other related duties as assigned. Responsible for approving access to VIP benefits and lounges. Promotes superior guest service. Has the ability to extend complementary services in accordance with the approved comp matrix.Minimum QualificationsHigh school diploma required. One year of high volume casino experience required. Must be able to stand during entire shift with frequent reaching, bending and stooping. Must be able to work various shifts and flexible hours including weekends and holidays.#wewantyouWork Shift:RegularKnock, knock. Hear that sound? That's opportunity!