Casino Guest Services & Cashier (Rewards)

Caesars Entertainment Corp

Black Hawk (CO)

On-site

USD 23,000 - 33,000

Full time

27 hours ago

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Job summary

Caesars Entertainment Corp in Colorado's Black Hawk region is seeking a Cage Cashier & Caesars Rewards Representative to provide accurate, friendly services to casino guests, handling cash, chips, and financial transactions while ensuring gaming compliance and balanced funds. The role supports a positive guest experience through knowledge of casino promotions.

The position requires a HS diploma or GED, basic math and English proficiency, flexibility for varied shifts including weekends and

Qualifications

Six months’ cashier or banking experience preferred.
Read, write, and understand complex instructions and complete documentation.
Communicate effectively with customers, departments, and team members.
Accurately perform duties in a high-volume, fast-paced environment.

Responsibilities

Provide exceptional customer service by accurately cashing out guests, issuing correct change, and responding to inquiries.
Count, verify, and record funds at start and end of each shift; maintain transaction accountability.
Coordinate with vault and keep cash drawers balanced and compliant with controls.
Process chip, coin, and financial transactions.
Verify ID for check cashing, cash advances, and other transactions.
Prepare regulatory documentation as required.
Follow security procedures to ensure guest and staff safety.
Print player cards and manage accounts in CMS and Leap systems.
Complete Everi Title 31 transactions including check cashing, cash advances, chip cashing, TITO, and marketing cash.
Promote casino events, promotions, and services to enhance guest experience.
Stay professional during high-volume periods while maintaining accuracy and compliance.
Perform additional duties or special assignments as required.