Cage Cashier & Rewards Programs Specialist

Caesars Entertainment Corporation; Pleasant Valley Township (IA); On-site; USD 32,000 - 52,000; Full time

Job summary

Caesars Entertainment Corporation in Bettendorf, IA is seeking a Cage Cashier and Caesars Rewards representative responsible for safeguarding assets and delivering outstanding customer service. You will explain casino programs and promotions, handle cash and chip transactions accurately, and maintain strict adherence to internal controls and gaming regulations.

The role requires teamwork, professional presentation, ability to read, write and speak English, and the stamina to stand for long

Qualifications

• Must be able to obtain a Class “C” gaming license
• High school diploma or equivalent preferred
• Proficient in Microsoft Word, Excel, computer programs, 10-key calculator
• Strong interpersonal, teamwork, and guest service skills
• Ability to remain composed and professional in all situations
• Well-groomed appearance to promote a positive image
• Must be able to read, write, speak, and understand English

Responsibilities

• Provide courteous and efficient customer service in accordance with established standards.
• Accurately process customer transactions, including exchanging chips and cash equivalents for cash.
• Perform all cage functions with precision.
• Collaborate effectively with team members within the department and across other departments to ensure smooth operations.
• Maintain compliance with all internal controls and regulatory requirements.
• Deliver exceptional guest service with urgency and professionalism; serve as a role model for Caesars Rewards and customer service.
• Maintain consistent attendance and adhere to all departmental and company policies.
• Adapt quickly to changing business needs and attend required meetings and training sessions.
• Effectively promote Caesars Rewards benefits and offer the Caesars Rewards Visa to every guest.
• Cross-sell property amenities and events and execute promotions accurately.
• Create and maintain accurate customer accounts while ensuring data integrity and confidentiality.
• Support departments to enhance player satisfaction.
• Comply with all state, federal, and regulatory requirements.
• Other duties Assigned.

Skills

Interpersonal skills

Guest service

Teamwork

English language proficiency

MS Word/Excel

10-key calculator

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Computer programs

10-key calculator

Job description

Caesars Entertainment Corporation in Bettendorf, IA is seeking a Cage Cashier and Caesars Rewards representative responsible for safeguarding assets and delivering outstanding customer service. You will explain casino programs and promotions, handle cash and chip transactions accurately, and maintain strict adherence to internal controls and gaming regulations.

The role requires teamwork, professional presentation, ability to read, write and speak English, and the stamina to stand for long