Casino Guest Experience Host

Saracen Casino Resort; Pine Bluff (AR); Vor Ort; USD 17.000 - 28.000; Vollzeit

Zusammenfassung

Saracen Casino Resort in Pine Bluff, AR is seeking a hospitality professional to provide fast, friendly, and professional food and beverage service to guests. You will handle drink preparation, bar operations, and guest interactions within Saracen policies and safety standards.

The role requires knowledge of cocktails, strong communication, and a polished appearance. Availability for nights, weekends, and holidays is expected, with a focus on guest satisfaction and program promotion.

Qualifikationen

• Must be able to read, write, speak and understand English.
• Knowledge of cocktail ingredients, mixing, and pouring techniques.
• Food service knowledge to prepare and maintain food items per guidelines including health and safety.

Aufgaben

• Prepares and pours drink orders with proper portions according to recipes.
• Inventories stock and coordinates with kitchen and beverage department to maintain levels.
• Monitors and maintains presentation and freshness of food and beverages during the shift.
• Operates and maintains bar equipment and utensils per safety guidelines.
• Maintains prep area, cleans, stocks, and ensures health and safety standards.
• Provide exceptional customer service and engage guests professionally.
• Promote casino events and programs; work with Casino Hosts to accommodate guests.
• Resolve service problems following company policies; adhere to regulatory and safety rules.

Kenntnisse

Customer service

English proficiency

Cocktail knowledge

Communication skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Saracen Casino Resort in Pine Bluff, AR is seeking a hospitality professional to provide fast, friendly, and professional food and beverage service to guests. You will handle drink preparation, bar operations, and guest interactions within Saracen policies and safety standards.

The role requires knowledge of cocktails, strong communication, and a polished appearance. Availability for nights, weekends, and holidays is expected, with a focus on guest satisfaction and program promotion.