Casino Gaming Compliance Specialist I

Commonwealth-of-Pennsylvania

Springettsbury Township (York County)

On-site

USD 51,000 - 62,000

Full time

9 days ago

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Job summary

Commonwealth of Pennsylvania's Pennsylvania Gaming Control Board is seeking a Casino Compliance Representative 1 to monitor licensed gaming operations for lawful compliance and to assist in maintaining the integrity of legalized gaming across the state. The role emphasizes observing staff and patron activity, using industry systems, analyzing information, and preparing reports on potential violations.

It also involves assisting patrons with self-exclusion and supporting enforcement actions as

Qualifications

Associate’s Degree in a criminal justice, accounting or gaming related field or two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering or an equivalent combination of experience and training.

Responsibilities

Observe Operations: Monitor activity of staff and patrons to verify compliance with rules, procedures, controls, and other requirements.
Utilize Industry Systems: Work with electronic and manual recording and information systems as well as casino gaming devices including slot machines.
Analyze Information: Review recordings, reports, and other documentation to identify issues that may require further action.
Prepare Reports: Write incident reports to communicate findings, potential violations, and recommendations for next steps when appropriate.
Assist Patrons: Respond to questions and help patrons with self-exclusion process as needed.
Support Enforcement Actions: Refer or recommend administrative, legal, or criminal actions to the appropriate offices or authorities.