Casino Compliance Specialist - Safe Gaming & Integrity

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 51,000 - 62,000; Full time

Job summary

The Pennsylvania Gaming Control Board is seeking a dedicated Casino Compliance Representative 1 to monitor operations and ensure compliance with gaming rules across the state.

Responsibilities include observing staff and patron activity, using gaming devices and information systems, analyzing documentation, and preparing incident reports with recommended next steps. Some duties involve assisting patrons with questions and the self-exclusion process.

Qualifications

• Associate’s Degree in criminal justice, accounting or gaming related field; or
• Two years of experience performing gaming assignments related to slot machines, gaming software, surveillance or sports wagering; or
• An equivalent combination of experience and training.

Responsibilities

• Observe operations to verify compliance with rules and procedures.
• Use electronic/manual recording systems and casino devices (slot machines).
• Analyze information from recordings and reports to identify issues.
• Prepare incident reports with findings and recommendations.
• Assist patrons with questions and self-exclusion process.
• Refer or recommend actions to appropriate offices or authorities.

Education

Associate’s Degree in criminal justice, accounting or gaming related field

Job description

The Pennsylvania Gaming Control Board is seeking a dedicated Casino Compliance Representative 1 to monitor operations and ensure compliance with gaming rules across the state.

Responsibilities include observing staff and patron activity, using gaming devices and information systems, analyzing documentation, and preparing incident reports with recommended next steps. Some duties involve assisting patrons with questions and the self-exclusion process.