Casino Food Server — Growth & Benefits

Full House Resorts, Inc.; United States; On-site; USD 16,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K: Matches 50% of your contribution

Educational Tuition Reimbursement

Paid Time Off

Ventra Program, EAP

Job summary

American Place Casino in Waukegan, IL seeks a Food Server to deliver excellent guest experiences by taking orders, serving food and beverages, and recommending menu items. The role requires professional, friendly service, accurate order handling, and teamwork to maintain a high standard of hospitality.

Responsibilities include following service protocols, cultivating guest relationships, and ensuring timely, smooth dining experiences while complying with health and safety regulations.

Qualifications

• Proficiency with POS systems and food & beverage knowledge.
• Ability to provide excellent guest service and handle inquiries.
• Accurate processing of orders and presentation of dishes.
• Efficiently manage multiple tables and orders for timely service.
• Calmly handle unexpected situations and guest issues.

Responsibilities

• Follow the established service sequence to deliver top-notch guest experiences.
• Build a personal connection with guests and recognize regulars.
• Anticipate guest needs and respond proactively.
• Maintain cleanliness of service areas and stations.
• Collaborate with team to ensure guest satisfaction and safety policies.

Skills

POS knowledge

Customer service

Order accuracy

Multitasking

Problem solving

Bilingual (preferred)

Tools

POS systems

Job description

American Place Casino in Waukegan, IL seeks a Food Server to deliver excellent guest experiences by taking orders, serving food and beverages, and recommending menu items. The role requires professional, friendly service, accurate order handling, and teamwork to maintain a high standard of hospitality.

Responsibilities include following service protocols, cultivating guest relationships, and ensuring timely, smooth dining experiences while complying with health and safety regulations.